The hotel staff were nice and welcomed us with personal care and treatment. The hotel facilities were beyond all expectations as well, and the food in the hotel was exceptionally good. One of the best all inclusive hotels I got to stay at.

The ski resort is not exactly ski in/out as advertised. It is ski IN, but not much ski OUT as you would need to walk around 300m until the nearest ski lift.

The Arlberghaus is a family run hotel, with exceptionally friendly staff, great food and a wonderful location. The buffet breakfasts were superb with a wide variety of hot and cold choices. The 6 course dinners were splendid with a variety of choices for the main entree. The ski lifts are very close and the whole Arlberg area is accessible from Zurs. The rooms were beautifully finished in a modern Austrian style, and the bathroom was large, up to date and spotlessly clean. The restaurant and Weinstube are delightful areas with traditional decor, and an added bonus was the many pre dinner activities hosted by the owner’s family.

- location, exactly at the centre of town - extremely clean - superb service and hospitality of all the staff, they are so nice and observant to take care to clients including the seating plan, usage of different facilitities (thank them so much) (e.g. they were very observant and thought the group sitting next to our table may speak a bit loub and affect us, thus initiated to re-arrange table for us there and then) - wide variety of food, particularly the breakfast, and salad bar and appertisers for dinner - the alternation of dinner, we had tried formal 5 course dinner, meat fondue (i.e. similar to the chinese/japanese hotpot), grill meat dinner, rice roll and fish roll as appertiser (similar to sushi) - ski rental just next to the hotel - the wellness centre is not big but self sufficient and well aware of the need of sportsmen - the Dutch tub (hot soak bath a bit like onsen) on the roof top (for additional fee) (thanks the staff for explaining in details to make sure we can enjoy the most, and yes, we did, that was one of the highlights) - the room have lot of places for clothes, and sufficent electric sockets, window directly facing the slopes - the history and recognition of the family of the hotel can be seen from the pictures, photos, and named bus stop right outside the hotel - i personally enjoyed very much of the presentation of history of Zürs and the hotel by the family member of the hotel - i did not have the chance to try all out but there are activities schudule on everyday, including video presentations of history or skiing of Arlberg /Zürs, wine tasting, skiing with the boss....

- the mattress and pillows are a bit too soft for me (while that happens in most of my trips in Europe and Canada, simply having stiff backbone and neck) - fair ventilation of the washroom, the window with super fresh air helps

The service was supreme. Gellert the waiter was always ready to do the best always with our food allergies. Neus and Istvan at the reception where always very friendly and ready to help us and resolve any question. Since we arrived Vytas the bellman, was incredibly helpful. We were very surprised with the location, the good food and specially the service.

The menu. Buffet would be easier.

The room and bathroom were very comfortable and spacious. Everything very clean. The hosts’ hospitality was supreme. We had a problem with our car and they were very eager to help solve it. My son forgot his gloves and they sent them to us by bus. Awesome stay!!! Fully recommendable

Everything was perfect

Very friendly service. Located close to ski lifts and ski rental shop. Good sauna and ski room for guests.

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We had such a wonderful stay at the Arlberghaus - super friendly and helpful staff from start to finish, a wonderful ambience, delicious food, great attention to detail and fantastically located for skiing the whole Arlberg area. You could really tell the love the family have for running their hotel and we throughly enjoyed the extra opportunities like Herr Eggler's wine tasting and the early morning sunrise ski. Ski hire is available next door and ski passes from the desk which made it all even easier. Couldn't recommend it more and would certainly go back.

Excellent ski in ski out location. Very good breakfast

The location of the hotel is right in the middle of Zürs. The ski bus stops at the hotel's door if you need to use one.. Ski in and out of the hotel option. Great accomodation, great breakfast and dinner/supper. Very friendly Staff and owners. Great atmosphere and the decor of the hotel. I highly recommend this hotel to stay in when visiting Zürs.

Nothing

the room was small but for one person big enough, bed was comfortable. the spa and gym were great. the location is excellent. the breakfast was awesome with a good variety of food.

the only complaint I had was the evening meal was served warm not hot, I understand it’s hard to keep food hot in a buffet style but coming from the kitchen it should be hot, not warm. the last night they got it right and it was excellent.