Very nice place and staff

Breakfast should have more hot meals available

Wifi was unusable at times

Location and utilities

Nothing

Staff kindness.

Parking, bed with nothing to cover and shower without hot water..

Staff was very nice and polite. Breakfast didn't have a lot of variety, but what was available was very good. The fruits were always fantastic! The pool area is quite nice, and was never busy. Good location.

The hotel needs to be refreshed, the towels and bed linen were super old with some stains and harsh feel. Not even a bed side lamp was available. The pictures looked much better than the reality. The bed wasn't the worst, but not great at all. The walls are paper-thin, and you can hear any movement above your room and absolutely anything that happens in the hallway, as well as people flushing toilets and water running from showers.

Friendly staff.

Room was not particularly clean and breakfast was very basic.

No one spoke a word of English nor tried to communicate with me and were rude - i had to ask for a new towel

Location

Breakfast was poor, no parking, some days there was no water at all or no hot water

Breakfast

Everything except the breakfast. My room had dirty walls, broken things, a towel and a sheet on the bed, and no face towel. The room was reserved for two people, and it was not suitable for even one person. Cleaning had to be scheduled at the front desk, there were no glasses in the bathrooms, and there was no hair dryer or iron in the room. If the hotel were a 2-star hotel, I would understand all these defects, but on Booking.com it appears as a 4-star hotel, and this was the worst hotel of my life. Please take away all the stars, you are deceiving customers. I saw at least 3 different customers complaining about the rooms at the front desk... I was very sad with the hotel and felt cheated, I will never trust Booking.

The location was good.

Terrible experience! Should have stayed at Ibis for the price as at least Ibis we are not expecting anything but the basics. But this one... Won't blame any staff because they are probably doing their best. Small rooms, cracks on the wall, ripped bedsheets, a/c taking ages to work, very poor installation. I booked 1 night so I put on with it otherwise I would have left. I should have taken pictures of the walls, very dirty and the cracks...