good location

Room has musty Smell.

The chap at reception was very welcoming, polite and helpful. He was a gem. The security chap was also very friendly and helpful.

There were no hand towels in our room, only bath towels. We didn't request them as we only stayed for the night, but it should've been available.

pretty run down. maintenance on room very poor

The breakfast was decent for the price, and the location was good.

TV did not work, and we had to change rooms in the middle of the night after coming back from dinner. The wi-fi in the room did not work the entire next morning, which was disappointing as we had to resolve some things before checking out the hotel.

The location, for the purpose I was in the city, was very good. It was near the places I had to visit and had an easy way in and out of the city.

There were so many points to dislike... I have booked two rooms, one to host three persons and the other to host two persons. The room with three persons didn't have enough towels for everyone. Also, there wasn't a spare blanket and even when asked at the reception, both items weren't provided. To the second room, I've asked for a spare pillow and it wasn't provided either. The breakfast is charged separately, and it was just awful. Dry bread with cheese and ham. All the items that are usually a trademark of IBIS were missing, the clerk even said so when she was delivering the breakfast, that they had almost nothing and she just put together what she managed to find around to try and make something edible. The bathroom in the first room was leaking and nobody cared to check, even when informed at the reception. The clerks at the reception weren't nice. They were actually careless. When I asked to be refunded on the breakfast for the second day, I was informed that this wasn't how they did things and that it would not be possible to receive a refund. The first clerk to whom I've asked for the refund just pushed me to the ones that would get into service the next morning. By the end, since we were going to stay just a couple of nights, we gave up complaining. But this hotel will never be an option for future visits.

Not at all. Very disappointed. Will not book again

Low quality sheets and towels were very old. Too many man alone in hotel waiting to go work fir Petrobras???? When I called the hotel no one told me that there were several people tested positive for Covid. Nightmare. Never again.

Mold infestation on the bathroom door. My breathing suffered and the hotel was full so I couldn't change rooms. This was a family trip and I had reserved two rooms for one night. They couldn't place us on the same floor