Hotel's own staff incredibly helpful: Veronica and Lucas from the reception, all waiters, Flávio from maintenance, Francisco from valet partking. Rooms are new, functional, comfortable, pretty, as expected. Installations are also as depicted. Location is perfect if you want to enjoy Pipa's city centre. Parking spot included in the reservation (I recommend renting a car to get to know the furthest beaches). I saw constantly how the gardens and general maintenance was done and cleanliness was a plus point as well.

Food and drinks quality is below average but normal for Pipa's standards. ou had to chose the beer based on "which one was cold". If you are a foodie or come from a city of excellent food service, you will be disappointed in the whole area, unfortunately also at Maplage and other great, 5 star hotels in the area (I tried most of them). Minibar people are from a third party provider and should get better training, they knock violently and if they dont hear your answer - which happens often as the room is well isolated - they will just open the door. Once I was at the toilet, another time I was naked, but had time to cover myself. Pool is highly busy but I only entered once, it definetely needs more cleaning considering the amount of people inside every day.

The staff is EXTREMELY helpful and educated especially those at the restaurant. The rooms are spacious and the bed is very comfortable.

Over the weekend there was a party at the restaurant which ended at midnight and disturbed us a bit. The pillow was very high and hard despite the ved being very comfortable. The blackout still comes Light through the morning and the noise in the corridor woke us up early. The shower was amazing the 1st day but it seemed that as the hotel Got fuller it lost potency and got cold Quicker.

It was a very nice stay. We enjoyed a lot Pipa; it has many beaches nearby. We were coming for 7 days and we extended to 10. The hotel was very nice to accomodate us longer. The location is perfect, in the city center. We enjoyed the facilities, swimming Pool, gym, restaurante. Breakfast variety was great. Definitely i would recommend pipa for holidsys and this hotel

All was ok

The room is nice and comfortable. The bed, pillows, and sheets are high quality. The location is very good, located steps from the center but still quiet on the grounds. The breakfast was very good. All the staff seemed nice.

The service of ordering food at the pool is very slow. It seemed smells from another unit got into our bathroom. Some days the staff played music at the pool while they cleaned very early in the morning.

Room: good space and all modern facilities. Air conditioning working pretty well. Bathroom: modern and well planned. Cleaning services really good. Location is great, just in the beginning of the main street, you can go to beach and store walking. Breakfast was excellent, a lot of different options. Loccitane Spa is also great.

Swimming pool service was really poor, hard to order food and drinks.

Very beautiful property, great location and very big room with comfortable beds.

As a minor recommendation, it was hard to communicate with reception and asking for late checkout 3 times over whatsapp we received no response. And then were told it is not possible on the day of departure.

Construction on the room next to us woke us up very early. They should have planned for this and proactively moved us. International card wasnt accepted. It took a long time to check in

All team members have the same porpoise and looking for promove a beautiful and comfortable experience. It is important to remember that Aline, responsible for the restaurant staff, shows us the best service, she was amazing.

Everything was perfect.

Clean Lovely rooms Swimming Pool area Drinks at the pool Staff at the pool Breakfast

Restaurant kitchen could be improved. E.g. meat was not top Reception staff a bit mixed

The location is great right in the middle of Pipa, the infrastructure is spacious, well mantained, beautiful pool, the room is also very comfortable with everything you need, modern design decoration, good linens and towels.