The Hotel Palace Santarém was normal—the air conditioning worked, the toilet flushed, the staff were attentive. They provided a good breakfast at a small restaurant next door. We were able thru the hotel to get same-day laundry service. We selected our room because it was said to have long beds, helpful for someone who is 6'4" tall. The room was set up for handicapped individuals. The bed was long & large enough to accommodate three or four adults. In addition there were two single beds that we used as space for our luggage.

The location was not the best. Having landed late on a Sunday afternoon, come nightfall, the commercial street in front of the hotel emptied. The buses; crowds coming and going; and small-time grocers, variety stores, clothing stores, etc were all shut up, and their owners had gone home for dinner. Very few restaurants seemed to have survived the pandemic, even tho their advertising had lived on. Those that were open were on back streets in odd places. We had problems finding a place to eat dinner that night so bought snacks from the lobby.

Spacious rooms, nice staff and ok breakfast!

Nada!

The receptionist is so helpful, he helped us to find the bus station and booked a ride to the airport using his mobile.

This hotel was close from the city centre, you could easily walk around. The staff was friendly, breakfast abundant and my room was clean. Good value for money.

Very clean, good air con, comfortable bed.

Breakfast was mediocre.

I love the Variety of food in the breakfast.

Breakfast was excellent! The staff were friendly.

For a big room the Bathroom was small…

breakfast really good

was a good price x value, but was not that clean, and there was no cover sheet, one of the days of our staying the room was forgotten to be clean.

they did not clean our room one of the days

One of the better hotels in Santarem. The breakfast was delicious. The room size is good. The beds are okay.

Fungus at the bathrooms ceiling. Unfortunately a problem that I already encountered in many hotels in Santarem.