Wonderful and exeptionally well managed hotel. Very good also the water sport on the beach included in the price. All was perfect, this hotel understands to make a vacation perfect. Absolutely great!

- kids water park could open longer - some service people are running around without a smile for hours. Even some management service staff. This was a bit strange to us, because they should be a good example to their staff. But knowing difficulties are everywhere, we understand that this is a steady task and challenge in any hotel environment. To be clear: 95% of the staff was extremely polite and friendly, we were very very happy - smelly room for first night (moisture), but they gave us a good room for the next days.

We loved the location - right on the beach; beautiful interior design of the hotel; clean less and comfort; staff working in the hotel was phenomenal - best we ever had- very friendly; professional and relaxed. The hotel staff makes the ambiance at the hotel Perfect!

The hotel should have adult only pool. The number of families with small kids was overwhelming - not possible to swim In any of the pools during the day. Food in all restaurants was overpriced and very average. The policy on booking chairs on the beach was ridiculous!

location rooms beach

crowded expensive

Beach, water, service, food comfort

Price policy, enforced 20% service charge everywhere

Nice property and beach

Service was very slow at times in the restaurants Value for money and choice of food was poor . For example , expected to pay £50 a day for breakfast buffet but not much choice for vegans and those with a dairy allergy - for example, the bread and potatoes all had dairy in them.

The best hotel on the island but also the most expensive. The rooms are wonderful, lots of space and comfort. The hotel is located on the famous Seven Mile Beach and has also two nice swimming pools. The food at the restaurants is fantastic, we especially liked the Saint June. Hotel and restaurant employees are pampering you and always here to help you feel well.

Although the guest service is excellent, a little bit more customer privacy would be appreciated. In other words, no need to ask multiple times if we need something else.

The service was exceptional and the attention to detail was unmatched. It felt like they were reading my mind.

The heat but that's not something that could be controlled. It was very expensive but also you get what you pay for and we got A LOT.

The best service centric hotel we have ever stayed at....customer service, hospitality, efficiency, accomodations, service response from all the staff members was exceptional. The excellent location and beautiful beach were the icing on the cake.

N/A

Great stay great hotel beach was great, staff were really friendly

only issue was the WIFI sometimes dropped off on the beach but not really a major problem.

I had been traveling to this hotel for 20+ years and it’s still one of my favorite places. I had an emergency and the hotel was extremely helpful in offering assistance.