Super modern western style hotel in new development in Zhongshan. Check in on 5th floor - our room was big enough but of a strange layout - no idea why it was done that way ? Good facilities and happy competent staff. The HK coach leaves/arrives on G/F so we could meet up with friends crossing border from HK Only negative was house keeping - they didn’t bother on one of the 4 days we stayed - despite requesting - no explanation / no offer of water or fresh towels - just completely missed us out. Very strange - given the rest of stay was good I believe this was some simple mistake. Would we stay again - probably yes

Restaurant location off lobby ok;

Breakfast officially starts at 7 am is TOO LATE for early departure guests or early risers, everything should be ready by 6:30 am at the latest though ALL breakfast items should be available by 6 am is much preferred; Congee never ready until 7 am or after; Chinese style congee served in western menu soup bowl is awefully small, inappropriate and ridiculous; Hotel is doing too well - hence overcrowded at breakfast, very unpleasant environment; No scramble eggs (or I didn't find it?) for breakfast buffet; no freshly done eggs

Is new and the concept of health and fitness is good, but since one night, is not enough time to experience

Since the TV is not working due to the heavy rain, but calling for front desk, take me forth times to get through, should manage emergency more effectively

Very nicely finished brand new hotel. Very cool design and the restaurant is very well designed. Rooms are compact but well designed and stylish with everything you need at hand. Bed good and comfortable. I would stay again as lots to do around the area.

Exceptional customer service! Staffs are so nice and helpful, great location and shopping mall is just next to the hotel. I’ll definitely stay at this hotel next time when I visit the city again.

I liked the wellness side of things, made you feel like you were in a spa. The beds were comfy, the food was delicious, very clean and comfortable.

I think the only thing was not being able to access the pool due to maintenance.

Great hotel conveniently located near a large shopping mall. Room is clean and spacious, staff is friendly and professional. Would recommend!

Very well-managed. Staff members are friendly and efficient. Rooms were carefully and tastefully designed. The hotel location is strategic.

New and very clean. No smoke. Friendly staffs. Cross-border bus drop off point. Shopping mall downstairs. Location in centre of the city.

Nil

Many types of breakfast ,Simple and hygienic environment.

Some employees are not familiar with the operation of payment tools . union pay cannot be used