the close proximity to the beach and the service of the manager who gave us a free dinner when we were stuck for options for food in the area.

hot springs was not heated enough as the temperatures stated at each pool. Furniture in the rooms looked a bit scratched and outdated in tower 3. Hotel had one dining area for all five towers. Highly recommend separate dining rooms for towers.

Amazing pools rooms but even better service!

Swimming pool

Hotel was Dirty and disorganized! Shower didn’t work well, lights flickering, room dirty! Bad food and disorganized! Beach dirty! No good bar at the hotel, bad cocktails!

Infinity pool, however there were no poolservice or proper bar. During high season, the pool facilities are to small for so many guest. The beds were not clean.

The Service is really poor, not friendly at all. Being in the Hospitality Business and not speaking english is not okay. Besides there is a language barrier, the staff all are rude and not willing to help. Never has this kind of experienxe before. As it is not just one or two employee’s are having this attitude but the majority. Also the hotel is strongly outdated and the pictures on Booking.com arent representative at all.

Hotel advertised as being in Shuangyue Bay by the ocean. Images show this. Hotel was closed when we arrived, and locals advised it had been closed for over two years on arrival at 10pm at night after 3 hours drive. Location has since been updated to Huizhou city one hour away but still shows photos of beach hotel and facilities. Disgusting this is still adverstised on booking.com

Hotel wasn’t open!