Hotel Fwnghuang Room 8315 Rest: The air conditioning worked very well. You could hear some noise from outside as there were many people in the alleyways. Room: The bed is one of the most comfortable I’ve tried in a hotel, with two types of pillows. The bathroom had a shower, and we had a balcony with a hammock overlooking the river. Cleanliness: Very clean. WiFi: Not used. Breakfast: The hotel did not have a restaurant for breakfast, but they offered us a choice between oriental and western breakfast. We chose the latter, and they brought coffee, sandwiches, eggs, and Chinese buns. Location: Located almost at the end of the busiest area, but still well situated. Notes: The best rest during my trip to China was at this hotel, not only because of the bed and cleanliness but also due to the hospitality and attention of the front desk girl, who was always attentive and helped us with everything we needed.

At first I didn't really like the room when I walked in, but the staff offered to clean it despite late. They also book a car to help me from the problems in my train, and was never hesitate to use a lot of translate to communicate. The staff in here is splendid, even though can't speak English. I have had a great time here. I recommend this place for your Fenghuang gucheng stay. But if you don't speak Chinese, or can speak a little, don't worry because the staffs are very patience, but have a good translate app on your phone beforehand.

The room wasn't really clean, but it is comfortable in overall

Rooms are nice for its price. 10 mins walk from the Meglev rail line to airport. Situated right next to river and 10 mins from busiest part of city. Staffs were helpful and polite. Lady guest were given a nice door gift.

Room or bathroom should have place for hanging up towels.

Absolutely wonderful service above and beyond. The location was convenient for walking along the river, but not possible to access directly by car, as with most river-front properties. Very nice facilities and spotlessly clean. Staff so helpful and kind.

We have had an amazing time at the hotel. Its location in the old town at the foot of the river is perfect, the views from the room spectacular and good cleanliness. From the first moment we were received excellently, explaining the important points of the city, the hotel services (laundry, super full breakfast, ...). The hotel has far exceeded our expectations and I highly recommend it.

Nothing to say.

I liked the location and the views of the room (we chose river/city views) and it was amazing. The staff was very friendly and helpful and they even gave us some goodbye presents. The room was very cool and super comfortable.

not applicable - everything was great.

Location was good, 15 mins walk from Maglev station. Right on the bank of Tuojiang River. Far away enough from the tourist crowd yet close enough to see all the key tourist locations.

Facilities are a bit run down

Staff was marvelous (concretely Xiao Su, who was, very helpful and really kind to us). Location was awesome as well, in the middle of Fenghuang, without any noise and great views of the balcony.

Nothing.

Clean and big room. We were given free upgrade. Location is 20mins walk to old town.

Difficult to get to. Toilet door rubber stopper not working.

The staff was very friendly and helpful! Location was perfect - with a really beautiful river view from the balcony, a walking distance from the MagLev train stop.