Breakfast is acceptable for the spread. Metro ShiZiShan is actually linked via the shopping mall which is convenient. Front desk and housekeeping very friendly. Room is of reasonable size and comfort, anything smaller would be less ideal. Hotel condition is still very new. There are other nearby malls like Paradise Walk and Golden eagle. Quite near to famous ShanTang Street (8 stops).

Situated on western side of Suzhou, whereas Suzhou train station is more central. DiDi back to hotel can be long journey due to many many traffic light stops if did not go by expressway, better to take metro. Very far distance to get to famous Suzhou Center Plaza Mall which is more to the east.

Breakfast was good and extensive. Good combination of Chinese and Western fare, including fresh salad and buns. Sadly, I had not the time to taste everything, but was satisfied nonetheless. Location is not ideal for tourist trip, in a sense that the place is a bit far off from many of Suzhou's top sights, such as Humble Administrator's Garden. There is a metro close by, at least. So that can be used to get closer to many attractions. Room was clean and spacious with many hygiene amenities provided, along with complementary tea bags and instant coffee.

There was a mix-up and I was accidentally assigned an already occupied room, luckily this was swiftly fixed. It was a bit difficult to understand what was going on due to limited English on part of the staff.

I have seen couple of Indians staying at this hotel, considering the same if they include Indian style items in breakfast then that will be good. Also, location is little tricky to get even using the local cab app so the same needs to be improved.

Switching off of the AC during daytime. This is unusual practice seen at the hotel. Considering the closed rooms ideally customers should be able to access AC all the time of the day.

Location was good and surrounded with shopping complex and variety restaurants. Very convenient. The receptionist was polite and helpful.

Unfortunately, our bus or coach are not allowed to enter the hotel compound and we been directed to get down the bus at roadside and pushing our luggage from roadside to hotel lobby. Its quite distance and furthermore we had few luggage. Conversation with the guard to allow us to get in was failed. The single bed was too small and not match with the prices that we paid for.

The best part about the hotel was the location - right above a Mall as well. Good place to base yourself when travelling around Suzhou. Also really close to the subway. It was great value for money. Would stay again.

Not the hotel's fault, just a side note - do not input the given address into Google Maps- it will send you to a very different location.

Not close to tourist attraction zone but subway was very helpful, easy and not much walking to change the line.Easy to access from Shishanlu st.(line 3). Located on shopping mall is Bonus.Many restaurants,bars, cafes around.

The was a black colour stain on a white curtain on window at R.1505 where we stayed.

The stuff was really doing their job, they are not that good in English communication but they are trying to do their part. facility was good. and location perfect for my trip.

The cup for coffee, it's a cheap plastic that will affect the Aroma and quality of the coffee. It's to tall and the coffee foam are at the bottom.

A big shopping mall is next to the hotel and the metro is a 4 minute sheltered walk through the shopping mall. You can choose to eat in a hotel restaurant or have lots of choice inside the shopping mall. I lacked a bottle opener and asked the staff if they could provide it. They delivered it to my door with a robot. Brilliant service.

The smell always struck us while we walked from our rooms to the lifts. I am not sure if it was the smell of cigarette.

breakfast is good with a lot variety. great location close to subway and restaurants.

reception on the 7th floor of that building a little confusing

The room is good size. There is no heated bidet in my room. Loxation is in/beside shoppping complex. The breakfast is good

No heated bidet in my room