There are hotels when it's just good and 5 stars. This hotel is at least 7 stars. Rapture. I was embarrassed by the location, far from the center, but it's worth it. This is another ShenRen. This is a resort. It's like I wasn't in China. The staff is very helpful, very kind. The hotel is a complete delight, I was in a new building, a club room, take it, you will not regret it. Such peace. The food is just bliss, it's a shame that we didn't have time to enjoy happy hours, as we stayed in Guangzhou against our will. But, the dinner was great. Everything is so delicious. I wanted to try everything. Seafood, meat. It's a bit of a shame that the barbecue was all spicy, I love barbecue, but I don't eat spicy, so alas, I didn't manage to try. But here's the rest. Delicious desserts. Breakfast was also great. Benedict's eggs were amazing. And a croissant with chocolate. Exquisite collection of tea. I was completely delighted. The room was also very new, modern and so cozy. My husband and I fell asleep to the sound of the sea and woke up to the sound of the sea. Included in the collection of the best hotels in the world where I was, keep it up. And if you want to see this hotel in detail, then soon I will post an episode from this trip on my YouTube channel oksi_g! You are welcome!

Usually I am always given a room of a higher category, so I was a little upset that the room was without a balcony.

The property was excellent for a family stay. With a 3 and 1yo we had plenty of things to do and really enjoyed our time. The kids pool was a great depth, the slides were great fun, the beach was lovely, there were plenty of food options for western families and the family suite was a good size for all of us to fit in for sleep and play. The free family shoot offered was also a lovely touch.

- Pool slides and other activities like the carousel and train are only open for select hours, it would be better if they had extended hours for the kids. Ie the pool slides are closed from 10am-4pm. - Pool service is a little bit slow for food and drinks, this could be improved. - There is no door or even curtain / partition between the king bedroom and the kids sleeping area / bunk beds - introducing a partition would be helpful to block off some sound / light.

My second stay in this hotel. I was greeted at the reception with "welcome back" and had a hand written greeting card with a bowl of fresh fruit and small gifts at my room. Thank you, that was very touching 🥰 Most excellent breakfast. There were so many choices and all were excellent. I was always looking forward to the breakfast. Very attentive staff. Knowing my preference, a table by the window overlooking the beach was always offered to me. Dinner buffet is worth an extra mention. Truly fantastic selection of excellent seafood including sashimi prepared by a chef. Looking forward to experiencing it again. The beach is right outside the hotel. Perfect for a walk along it or a swim. Thank you for yet another memorable stay.

I wish I could have stayed there longer. Room service orders via WeChat only accepts a local phone number.

The hotel is well maintained. Hotel room is spacious and everything is clean and in good conditions. The Chinese restaurant serves delicious Cantonese dishes at reasonable prices. Breakfast buffet is a must have: lots of options and yummy! Staff team is helpful and friendly, especially those at the concierge and swimming pool.

Closet space is small. The glass doors of shower and toilet stalls should be at least partially covered to allow for privacy.

Service ,views ,amenities It almost looks like Thailand but not Shenzhen ,very clean ,nice views ,nice pools -perfect for kids

People who work there don’t speak English so better to learn some key words in mandarin to communicate with staff .also be good to have car service and currency exchange in hotel and taxi is not safe in china for foreigners,especially if you travel with kids .better check if you can rent a car with driver from somewhere else as hotel does not provide such service .

love the pool , beach and the room although they can't add a roller bed for my adult son without Sur charge provided we booked the room for 3 .

our room is pretty quiet except the time slot of the roof top wedding ceremony taken place in the weekend evenings without head up when we checked in . we had to leave our room if we didn't want to hear those cheering noises through the balcony although it's a happy gathering for the couples families / relatives

The manager of the buffet was amazing and super helpful. The staff in general are great. But specially BlueBlue was a great employee who was available even when he was on a day off work.

The sauna is great, but the swimming pool inside the sauna has not been working for many years already. I know as I am a guest who frequently goes to Intercontinental with my family.

The location of the hotel is just amazing! We love everything here. Room is very comfortable, clean, big. The breakfast is delicius, the staff very professional and the best is the private send beach with outdoor pools, water slides for kids and indoor pool with 2 small pools (wirh cold and warm water). We definitely come back here again!❤️

Everything about the hotel is of good quality. Aesthetics as well. Staff are polite and proactive. Dinner and breakfast are delicious. Location is good and beach view is best. Outlets mall is also nearby.

The water at the indoor pool meant for swimming is not warm enough.

The facilities were great for a family holiday. We loved the kids suite, it was comfortable, clean and the children loved the toys. The large kids pool was great!

Limited kids menu at lunch time but restaurants a short walk away if needed.