The staff was very friendly and courteous, parking in the rear of the building was always available to open the door at any time day or night, room was a good size, great air conditioner,it was cleaned every day, good job.

The bed in the room was too hard, and it makes noise, in the restaurant it would be useful if you put names on juices and keep it on ice, so we can drink it cold, it tastes different when it's at room temperature, and some air conditioner at the restaurant would be great.

We loved staying in the Neiva Plaza, the staff was super friendly and helpful! The location was great in the middle of the city center, only 5 mins by taxi from the bus terminal. The hotel had an old fashioned style but is well maintained with great facilities (nice big pool :), we loved everything and felt very welcome. Especially the Portier of the hotel (unfortunately I don't remember his name) was very attentive and the breakfast on the terrace was wonderful, we had a view on the main square and could observe and enjoy it's lively atmosphere.

The Hotel Neiva Plaza is situated in the central square of the city of Neiva. It is comfortable and probably one of the best hotels in the city. The staff is friendly. The breakfast is very good, with various options: different dishes (like caldo soup, sausages, veggies, omlette). Also eggs made on order are a possibility. They also have cold cuts, cheese, fruits, cereals, juices, coffee, chocolate, tea. The hotel has hot water (in Colombia many hotels do not have this ammenity) with good pressure. Towels and toiletries are very good. Bed sheets and bed are also of good quality. The windows have good soundproofing. The hotel offers free coffee at the reception desk.

It would have been nice to have also an armchair or sofa in the room. The room was very spacious, but only had two chairs and a table. However, it was nice the balcony also had two chairs :)

Hotel was nice. Very classic. Good AC and Hot water.

I got to breakfast 30 minutes before it ended, and a lot of the food items were already gone. Pool that was in the listing was not operational.

Very friendly and kind staff. Great costumer service !

Large room, balcony with view to plaza, good WIFI, pool, breakfast some room for improvement, friendly reception. Good value.

Tried to extra-charge me for Hotel insurance, dropped it after brief discussion. Wonder why Booking customers (guaranteed with credit card) need to fully pay their room in advance, before they even let people in. Noisy contruction work all day.

fabulous breakfast and lovely staff and hot water!

Sweep out front! I know Neiva is dirty but c’mon, clean up your entrance. Be the example as well for your Centro.

Central location, nice staff, good choice of breakfast, swimming pool, air-conditioning

Furniture is a little outdated taking into consideration the prices of the hotel.

Downtown location easy to access

Wonderful pool and buffet breakfast! Room was clean and comfortable, and the hot shower was a huge plus! Lovely staff