Finding a luxury hotel in Kinshasa is not particularly challenging, with new establishments being constructed all the time. However, I was especially impressed during my first stays at the Hotel Royal, primarily due to the professionalism of the staff. Joanna at the reception, in particular, has always left a remarkable impression. I have tried several other hotels in Kinshasa, including five-star establishments, but have encountered various issues, including incidents where staff fraudulently deducted money from my credit card without authorization. Ultimately, I decided to return to Hotel Royal. As a golfer, I was pleasantly surprised when the hotel management recently offered me a complimentary round at the Kinshasa Golf Club, fully covered by them. I will definitely be returning to this hotel in the future.

I encountered some issues with my room, as the air conditioner was not working. After reporting the problem, a staff member came to check but was unable to fix it. Fortunately for me, I was upgraded to a better room at no additional cost, which was a pleasant resolution. One concern worth mentioning as a business traveler is the need to iron clothes, especially since I often arrive late at night for early morning meetings. When I requested an iron, I was informed that the housekeeper was unavailable on Sundays or during late evenings. Providing an iron at the reception desk could be a simple and effective solution to address this inconvenience

- The location of the hotel is very central to downtown Kinshasa and assuming the traffic in the city is good, it is a pretty quick ride from the airport. - The rooms are clean and secure. - The staff in all parts of the hotel are very friendly and helpful. - The gym is surprisingly well equipped.

- There are a fair amount of mosquitoes on the property and in the hallways as the staff leave the window open (and the windows are without screens) so they sometimes get into your room. - The wifi is of medium strength depending on how many people are in the hotel and actively using it. - The restaurant is a bit pricy but the majority of the food is tasty and safely prepared.

Staff support, security, resto staff all welcoming and solicitous, good in city taxi support.

Hotel uses Equity Bank whose system for credit cards is out-dated, This leads to credit card refusal that doesn't come from the credit card company but from the hotel vendor Equity system. This leads to requirement for large sums of cash and very inconvenient cash payment or cash deposit for food service.

Breakfast was really good and hat a lot of options, specially the cookies, croissants were really nice. Eggs was my go to also had some nice fried potatoes and bananas along with rice which really a great addition to the menu. Also the staff helped with a cab for my entire duration in Kinshasa. hotel is at a very accessible locations to all major business units.

WIFI was really bad, was not exactly able to work or watch some movies in free time. Also the room was really far away on 6th floor which was really a deserted corridor and the lift definitely needs some work done.

First off, this is a beautiful hotel. Granted, there are rooms that don't have a view of the internal courtyard. But, it is well-maintained, and staffed with friendly, helpful people. The reception manager even sought us out during breakfast to tell us how we could save even more on our visits.

It would be hard to find something negative to say.

Nice and cleaned hotel with very good staff. The breakfast was amazing. I do suggest the hotel to think about equipping the rooms with bathrobe as a plus! In overall, the hotel is great!

Very friendly and helpful staff, great secure and central location, big rooms well equipped and comfortable with AC.

I found the staff very kind and helpful. The rooms were spacious and comfortable. The food at the restaurant was excellent. The hotel is conveniently located near a Kin-Marché (short walk, with an ATM outside). I highly recommend this hotel.

The airport. FIH is by far the worst airport we've ever been to. I

Central location, good security, modern interior which is well maintained, clean and comfortable with very friendly staff

Good place in town