I loved all the amenities, the breakfast was great a nice selection for the entire family. The only issue was the Air Conditioning system was not working, but the staff was very helpful and made sure we were comfortable otherwise. I loved the facility and the location it was very clean, will definitely consider coming back and recommending it to others. Also it would be nice if they let you know about the deposit during the reservations process instead of informing you once you get to the hotel. It’s a little misleading to say all taxes and fees are included and then you get there and there’s more fees to be paid. Other than that everything else was great

I loved the space and all the amenities and the staff all were great

Everything besides slepping size for people in a King Studiorum and parking.

King Studiorum is not big enough for 4 person when it comes to beds. Parking is expencive.

Rooms were really nice!

The stupid metal posts outside the main entrance that you have to run into when pulling up to reservations.. right in the walkway that are painted white instead of yellow.. hazard alert! How many guests have crashed into them or walked Right into them! Sorry, parking sucks!

My room was so generously equipped! I could have stayed there a few weeks on business or visiting family quite comfortably. The kitchenette had a good sized fridge, two electric burners, a little dishwasher, etc. There was plenty of storage and a variety of places to eat, work, get comfortable, etc. I was also pleased that Marriott realized that people enjoy a nice oversized, arty photo of a local landmark (mine had the 1913 historic bridge in town) instead of some generic hotel art.

Second floor is convenient to the pool and outdoor space, the laundry (for guests), and the exercise room, but not quite high enough for a nice view of the mountains. I was close to the freeway ramp, but there were trees outside and the windows kept all the noise out--I didn't even think of it.

Lobby is very pretty.

I put the do not disturb sign out in the mornings. I left about noon and took the sign off the door. But my room never got cleaned (2 day stay). I was very busy so would have enjoyed a little freshening up of the room.

Clean, modern and large room with well appointed kitchenette, perfect for stays with children. 5-minutes away from most Old Pasadena attractions.

Garbage disposal in sink did not work. Mentioned it to front desk but they couldn't have it repaired until the next day.

The lobby the section where you have dinner at and breakfast the rooms the elevator.

I didn't like that you couldn't set your own temperature for the heater or for the air conditioner The room was really cold I wanted the heater on I wanted to set my own temperature but you cannot because they control it on their end

Easy access and very helpful and friendly staff.

Only 1 elevator working, couldn't get rooms next to or across from each other (we had 3 rooms with kids under 18) and the front entrance to the pool area card reader was not working.

The breakfast was great! Small but excellent selection of hot and cold options for breakfast.

Later hours--keep breakfast open until 10 weekdays and 11 weekends, but that's my personal preference.

It’s nice to have breakfast I didn’t like the kids without masks grabbing items. Having hand sanitizer all around would be nice for tongs etc. But I like the oatmeal bar.

The rude guests and large group which were running around common areas without masks. Snappy gentleman who told me he was vaxed so didn’t have to wear a mask while his kids and wife were all also unmasked in the elevator.I visited here because I liked the protocols. My brother is immune compromised and this made it a much more stressful visit….. Staff was passive about these issues.