Conveniently located, smoking rooms available a huge plus along with some comfortable seating!!

Depending on who made up the room, some days there was not a top sheet between you and the blanket…bathroom could be swept better

Excellent staff service.

The new bed and the direct tv

They worked on my door fora hour and a half put the lock in backwater used a chair to keep it shut unlocked all night not clean no toilet paper what so ever

It was in Altus

I know that it may be in transition, but some rooms were out of order. My room was poorly maintained, and had a strong odor of smoke, and pet. I used up a whole bottle of Febreeze, which helped a little. The door frame was partially broken, and the bathroom door was screws holding it together.

This hotel is under construction!!! Half the shingles are missing no attendant, you have to call a number, I couldn’t cancel my stay and not be charged!

crickets everywhere in my room, mostly dead but several got in overnight as well.

The fact it was dirty, the door needed to be fixed looks like someone kicked it in.

Nothing about this accommodation did I like!

It was late after a long drive to Altus, OK. The hotel didn't have a room available. Manager put us in a substandard room, the floor was collapsing in the sink area, the ceiling was bulging in places, no ice, no amenities, the room key card didn't work, the people in the room next to us, left disgusted & moved on. We we're tired & the beds were ok, just ok. This is the 2nd time I've gotten lousy or not available accommodations in Altus, OK through Booking.com. I request a refund for the current stay referenced above.

This property was abandoned when we arrived. It looked terrible and I would not have stayed there if it had been open.

Bug infestation, dirty linen, shower curtain dirty/stained, screws out of security lock on door, refrigerator dirty/mold on rubber, toren carpet.