Gorgeous old palatial manor house set in beautiful gardens. Authentic German decor. Breakfasts were a sumptuous array of everything to satisfy all tastes. The bistro was a lovely casual dining space in the evening and the staff were very friendly and helpful especially Praddy who went above and beyond to meet all our needs. Although the hotel is located beside the busy Rheinallee Straße there is an underpass at the end of the car park where you can gain access to the beautiful Rhine River and a cute little licenced cafe/restaurant that serves the best fish & chips. A bus stop immediately outside the hotel car park is very convenient as is the train station a few hundred metres away.

Nothing. A lift would be convenient but the staff are happy to carry your luggage to & from your room.

Outstanding staff - good, polite and helpful (front desk was English speaking) The room was beautiful! It was clean, heated bathroom floors, loved the shower and bathtub, comfortable bed. The hotel breakfast was great value for money. Excellent service (server was English speaking) and food variety was good. Hotel is located across the street from the Rhein River (2-3 min walk). Two restaurants located across the street from the hotel - RheinSchänke - MM Rheinterrassen GmbH & Co KG and another small outdoor restaurant overlooking the Rhein.

Beautiful hotel, great breakfast, lovely staff. The bed was super comfortable and the room was spotlessly clean. Because of the energy crisis the hotel was cutting down on heating (and turned off the heated floors) - but the room still felt warm and cosy. The hotel staff are very communicative and accommodating, we are very appreciative.

Not much - we have been coming to this hotel for years so I know what to expect and really enjoy our stays. The only thing I would say is that the hotel is not accessible for those who can't climb stairs (it's a period property and I'm sure it's listed, so would be difficult to install lifts).

Such a charming location. The hotel is just stunning and their staff was super lovely. Rooms are super big and very classic looking, which suits the environment and ambience. The food of the restaurants was fantastic also. We will be coming back for sure!

Nothing really. All was fantastic!

Stylish, good quality old style hotel. Renowned as one of the largest wine cellars in Germany. Visited by serious wine connoisseurs. Not cheap, but exceptional.

Charges for simple extras like a few pieces of bread and olives was extortionate.

This hotel exceeded, by far, our expectations! We arrived much earlier than expected but the room was made available at once. Very good big and charming room ( a bit dark, but didn't bother us). Quiet area. New interesting magazines to read in the charming little living room with a view. Huge, comfortable bathroom with amenities, excellent clean and good quality towels and even a view while combing your hair! The restaurant is well known in the region. Breakfast was excellent, the best we had during this specific trip. You would never tell at the arrival (reception has no charm) that everything would go so well.

Not important at all but I strongly suggest they empty the charming decanter/vase with the "once a wine" in the room. I an a oenophile and couldn't resist to try it. The smell was not "scary" but the taste... Does not match the place! kkk

We absolutely loved our stay, especially the breakfast and proximity to the Rhine River as well as all the wineries.

Not much local shopping within walking distance, but we were able to drive a short distance to Eltville.

The atmosphere was good and so was the room. But there was a smell in the first floor. Staff was helpful, less options for chicken/veg eaters for dinner.

Lovely and very relaxing and welcoming.

Not a thing, we loved it all

A little gem Beautiful suite with balcony Helpful staff

Nothing