We did not receive the information on how to collect the key and the host was difficult to get hold of. It turned out that there was probably something wrong with the local phone network, because 1h or so after we finally got the instructions for the key by a third person we received we received multiple instructions with how to pick up the keys. Information should be sent out earlier to make sure they arrive on time (preferably even before traveling).

An e-mail should be sent with the information on how to access the property, not just an SMS. I was unable to locate this SMS.

Giessener Bett was just what I needed for a quiet stay at Giessen during a hectic Film Festival. The room was spacious and I loved the looks of the bathroom. And the toiletries were super cute! I liked that they had different types of lights, so you could have low lights in both the bathroom and the bedroom. The bed was huge and super comfy. The host was really friendly and allowed me to do an early check in. A staff member even carried my heavy suitcase to my room in the second floor. I totally recommend you to stay for either business or holidays.

The wifi was a bit unreliable and disconnected often. There was no sink in the kitchen and it felt weird doing the dishes in the bathroom, but it wasn't a big deal. I would have preferred a expresso machine because I had never seen one like that and it took me ages to figure out how it worked, lol!

I like the location since all the needful things you may get in just few foot steps. I like the quietness of the apartment and cleanliness. There was no option for breakfast but in the room there was a coffee machine from coffee bag. Some tea and coffee bags will be provided. There is a freeze and an induction kitchen with minimal utensils and cutleries. So if you want to cook light dinner or breakfast it is a good place.

There is not so far any dislikings.

Stayed here already at third time. The appartment is clean and with good ventilation and heater system. Evrething enough for comfortable living.

Unfortunately, the Wi-Fi signal was non-constantly... Also need to make some bathroom and bed repair. In bathroom need to change the tropical shower, in case of the bed on half of it need to repair the mattress supports.

I had the pleasure of staying at this hotel recently and my experience was nothing short of exceptional. From the moment I arrived, the level of service extended by the staff was simply top-notch. The room offered was fantastic. It was clean, well-appointed, and possessed all the necessary amenities to ensure a comfortable stay. I was particularly impressed by the attention to detail, demonstrating the effort put in to provide guests with a wonderful experience. The hotel's location is another noteworthy feature. It was conveniently located, providing easy access to the various attractions, restaurants, and shops around the city. This greatly enhanced the overall convenience of my trip. But what truly sets this hotel apart is its staff. The team went above and beyond to accommodate my needs and to ensure my stay was pleasant. Their extreme helpfulness is the jewel in the crown of the entire experience at this hotel. In conclusion, this hotel is a wonderful place to stay for anyone seeking a high-quality lodging experience. Its great room, location, and extraordinarily helpful staff make it a place I would gladly return to and highly recommend to others.

The location is awesome. People of the maintenance are great and respectful. Just the number of contact never answered our messages.

Hello, the main host called Nicole was not very available by whatss app message, however, the one who appeared to provide support was very attentive, but everything was fine.

The lock box was hidden… really well hidden. I almost did not find it :)

I couldn’t check-in before 15, the street is noise, there were a cigarette smell inside the room.

Very well located, 10 minutes walk from both Giessen hbf and Giessen Oswaldsgarten hbf. Clean, well equipped, nice terrace enjoy a glass of champagne. Friendly and helping personnel. Songul is the best!