Navreen and Jhankar were hospitable and kind and relaxing to be around. They took my wife to the temple for an evening event when I was unwell, and organised train tickets and transport with no charge. The room was beautiful and spacious and breakfast cooked fresh and to order. It was a warm family hotel in an amazing building with views directly to the City Palace above, and you can see monkeys and mongoose and millions of bats flying out of the ruins in the evening. An ideal location in the old quieter end of town right near the historic sights.

We stayed 3 nights at Kasera Heritage View and honestly cannot think of anything negative. Navreen and Jhankar where available for advice and assistance and left us in peace to enjoy our time resting in comfort.

The location was excellent. Close to Morgan Place restaurant, the palace, a yoga centre, the lake, and a really quite street with a view of the palace right from our window. We had an excellent massage right at the hotel. We loved the stained glass windows and the owner and his family went out of their way to make our stay more comfortable with advice for the city and transport help.

The water pressure was amazing for india. Location was perfect for exploring on foot. Staff were super helpful even organising a tuktuk for us late at night.

One of the rooms door didnt fully close when locked from the inside, there was a curtain which helped with privacy a bit but still didnt feel completly secure.

Our hosts were super helpful and a fine part of our visit - they thouroughly & quickly answered any pre-arrival questions; we had several interesting conversations while there; and they were immediate in addressing any questions, needs or concerns. The room was lovely, with Indian paintings on the wall, a great view of the Fort looming over the city, and the monkeys cavorting on the nearby rooftops.

Though I was fine, my wife found the bed somewhat uncomfortable. Like many of the haveli's, there are lots of stairs, so that could be an issue for some folks.

Simple and nice

Clean, fresh and airy room. Excellent wall & ceiling paintings. Very sociable hosts. Went out to get beer for us. Good food. Would definitely recommend.

Nothing except not all the lights in the room worked

A beautiful room, rooftop terrace, close to Nawal Sagar lake

It was comfortable, colourful and welcoming

The hotel location was very central, right by the lake

Everything was good

Joyful welcome at the reception ! Good kitchen prepared by the owner.