nice hotel and frindly staff A team ready to serve guests , I must thank DHARAMSHILA KUMAR and in restaurant miss Shreya pandey

rooms was not properly cleaned while checking in, housekeeping could be a little more attentive

F&B and housekeeping was very good. Front desk and reception were unsupportive and non-cooperative.

Front desk was pathetic. It was too expensive for the facilities provided. They also applied dynamic pricing for the same room. My room rent increased by 700 Rs on day 2, they could not explain the reason. Overall quite disappointing.

The Hotel faces the Ramgarh Taal giving an excellent view from the rooms. The Breakfast spread is very good, although there is scope for improvement in variety. The staff were courteous, polite, and helpful.

It was felt that adequate efforts were lacking in keeping the meals warm till the end of the buffet. Swimming Pool was available only till 6 pm for in-house guests. The car park has not yet been fully constructed.

We booked a night here for a treat amongst a long travelling trip. The hotel was very luxe, and the staff were all very accommodating and friendly. We had a particularly pleasant experience with Suhani who managed our stay at check-in and check-out. The room was spacious, modern and very clean. We enjoyed time on the terrace as well as use of the gym.

Clean, comfortable, good food, great service. The staff were helpful and friendly, assisting us with taxi’s, locating atm’s and places to recharge our SIM card. A lovely touch was bringing a cake and card for one of us as it was our birthday. Thank you so much.

Overall We Liked Everything, Except Nothing ! It.was a wonderful stay with my family. Breakfast was Lavish, u name it and they had it on their table. Even soaked almonds kept in individual cute little glass was something to remember. Good space inside the room and awesome bathroom. Though, it was a one night stay , we really enjoyed the property and it's swimming pool. I would really recommend this property. Orion Mall is just next door, which is like cherry on the cake.

Only thing which troubled us was going to another floor from one. Since we had 7 rooms in 2 floors, getting from one to another was a bit difficult , due to their safety reasons.

Staff members r very supportive n have a good way of talking. Ambiance is very attractive. Room is very well settled. Everything was just awesome. Easy to find the location. Overall, best hotel to stay for anyone.

Service may be faster.

Politeness and cooperative staff members in all areas including lobby, restaurant and security and cleaning staff.

- on minor not lift touch pad sometimes not working causing nuisance for operation to on provided floor room.

An exceptionally clean hotel with all amenities of a luxury hotel, looking in to city of gorakhpur a small B or C class town

Nothing major except staff neeed grooming ; training on customer' s requirements. Their responsiveness is awfully slow on any of the demand.

A good hotel to stay in Gorakhpur, close to the airport and the railway station is also nearby. The staff is courteous and helpful.

The elevator is often malfunctioning, overloaded and wait times are long. The salon closed suddenly without notice.