Very nice and helpful personnel, comprehensive breakfast, spacious and clean, well equipped room, professional service. It was my 5th or 6th stay in this hotel, I am always happy to be there.

Window view, guy in the mosque screaming very loud at 0400 every day- there is no chance to sleep.

The location was very convenient, really close to the airport. We were offered a free upgrade and the room was very spacious. Room service was on time and the food was better than expected.

The restaurant was busy having a karaoke night for locals, the music was very loud and you couldn't stand a chance to dine fairly there. Breakfast could have some more international choices, there were many weird savoury and sweet Indonesian choices.

We were treated so well here from the moment the hotel's driver met us at the airport to the time we checked out. We were upgraded at check-in and gifted a tropical fruit plate as a welcome gift. The dinner buffet was exceptional in choice and quality. We only stayed one night, but what a wonderful introduction to Indonesian Borneo - we felt like minor rock stars.

From check in to check out, our stay was absolutely delightful. The room was spacious and clean, and we had a lovely view of the pool. (Please note: the central pool belongs to the private apartments, not the hotel. The hotel's pool is upstairs and is rectangular, still a good size for some relaxing laps) Breakfast was really nicely laid out and had plenty of options for people who wanted continental and for those who wanted something more local and traditional.

size of room, room design, gym 24 hrs, breakfast, staffs were welcoming

There is mold in fridge (not being continuously clean), carpet have spots (must wear hotel slipper).

Excellent value for money, Two nights bed and breakfast for £106 can't be beaten. Extra for evening meal but still very very reasonably priced.

Nothing.

proximity to the airport and free shuttle bus Excellent breakfast buffet very helpful staff fabulous comfortable beds with great sheets

deceptive advertising of the rooms with pool views- only problem is it’s not the hotels pool. it belongs to the apartments next door

clean and comfortable. grateful for the free shuttle to & from the airport.

the pool - it’s not the big lagoon one, that’s for the luxury residence. the hotel pool is much smaller and is on the 5th floor roof level.

Clean and modern rooms!

The pool was small. I thought the big pool next door was part of the hotel, but that was not the case unfortunately. I wish it was!

- The room is very big and cozy. - The bed is so comfortable and wide, suitable for family with children under 5 - The dinner is so delicious, especially the brisket bbq. - The food in breakfast time is also nice, with many of choice, and the important one is clean. But it was quite crowded, many people stay in the hotel, so please beware because we still live in pandemic era. - The staffs are very polite and kind, they welcome us since we check in the hotel.

- The cleanliness in the window and curtain could be improved, because so many dust there. - It would be very great if the guest of hotel could have access in the apartment's pool, because the hotel's pool is too small.