Very comfy beds, pleasant staff, breakfast was great with lots of options. Gym is great with excellent equipment.

We arranged an airport pickup but were disappointed by the car showing up an hour late. When we asked what happened, they said it was due to traffic- however this didn’t seem to be true as they sent a message saying be there in 15 minutes (the total travel time) only after we followed after landing and waiting a while. Apart from that it was a good stay.

The mosque is just right the corner and very convenient for ur Muslim guest to perform prayer, hotel food and beverage too excellent and worth for money.

No ironing board and iron in the guest room.

Quite possibly one of the best hotels I've ever stayed in. I was one of the very few foriengers staying in BPN and I was happy to stumble upon this hotel. The staff were amazing and very kind as well as patient with me even when I accidentally tipped over the pot of boiled bananas in the breakfast area like an idiot. To start off, there's a sky bar on the top of hotel if you're looking to chill by yourself or hang out with friends and family. The restaurant and bar has decent choices for what to order. The breakfast has a ridiculous amount of food to choose whether it's western or local indonesian foods. There's also a fitness room and spa if you're interested in that and the hotel is very close to most places in the city. I was here in BPN to meet a friend and would definitely stay here again should I visit again!

Nothing. For people who like to use the pool, it was out of order at the time of my stay and don't know if it's up and running or not.

Very clean hotel. The rooms can only be reached with the elevator with the room key, which I find very positive. The staff is very friendly. Will definitely use the hotel again if there is one in town.

The staff were excellent, very friendly and efficient, room was clean and nice rooftop restaurant with good quality western food

No western options for breakfast

Two wonderful receptionist (esti n rita) are exceptional, helpful, customer service oriented. Thank a lot

foc airport shuttle big room wonderful shower fantastic spa nice pool

next to a mosque so it was a bit loud from time to time

Pool, Rooftop Terrace with bar, comfortable room

Laundry took more than 3 days, even though it was announced to take one day.

Comfy, Large & clean room, the AC was super cool and the breakfast menu was very complete.

The location was quite far from City Centre, but it would be advantage for them who want to continue their travel to Samarinda as it is in the main road that connect Samarinda and Balikpapan

Clean room, big, comfortable bed, big swimming pool, we love the atmosphere of their rooftop restaurant.

The atmosphere in the breakfast area. Too crowded and lots of food not warm and empty.