Great location, close to everywhere to favorite destinations, we have a beautiful mountain view from our room, all the staff very friendly and helpful, Ian (if I’m not wrong to say his name) at front office very kind.

Maybe in high season period the room rate bit pricey

Good location, and great service from staff

Pool closes at 4pm everyday, which is inconvenient. We returned to hotel around 4 to 5 pm after a day at the theme park, and couldn’t use the pool because it closed so early

There was a promo for free upgrade for the time we were staying. We were assigned a bigger room

There is no facility such as a garden while there is a pool with very loud live band. Batu is known for its mountainous fresh air but there is no much outdoor space available in this hotel.

The staff hospitality was above and beyond expectations. They were really helpful to us who travelled with elderly with mobility issue. The rooms were clean, and there were many options for breakfast.

The hotel facilities is one of the most complete one in batu, the view from room is excited you can see Mount Panderman or Mount Arjuno

The pool is small, some furniture at the room & bathroom need to well maintain

I was upgraded to deluxe room (I booked superior double). They granted my request of high floor & best view. The food was tasty. Variety of food is excellent, one of the stall is Jajanan Pasar (Traditional Snack) which is rare (in my opinion). Breakfast place has outdoor space with direct view to the mountain. I love all about the room, the layout, furnitures, design, everything (they have super comfy yet airgonomic chair). Last but not least, all staff is nice & helpful.

the pool is dirty (by leaves & flower) and some pillars (in bed room or bath room) are out of space

Comfy bed, room's mountain view, room space, friendly staff with fast responses upon requests

When we tried to sleep late at night, we still heard very loud music from the hotel's pool bar on the 2nd floor (and we're on the 7th floor!)

Breakfast was awesome! There were lots of food varieties and different choices to choose from. Truly filling and fabulous.

Poor lighting inside each room - rooms are a bit dark. It would have been nice if rooms were adequately illuminated.

Breakfast was great, the view from Belis cafe is awesome and they have promo espresso from 07.00-10.00 am for IDR 20k nett

Unexpected Experience I have when I was staying in Aston Inn - I booked Superior room and they Upgraded my rooms with cost me only 100 K per night which is Superb (compare price in Internet it's a way cheaper). - After I checked in, I checked email suddenly they gave us free breakfast for 2 nights, FYI I paid superior room without breakfast and the breakfast is Superb, Delicious, Fancy - Second night, they gave us fresh fruit parcel inside our room as a surprise - Last but special, when we check out they gave us big Apple Pie for free Conclusion, hospitality, the benefit what Aston Gave us is beyond our expectation and remarkable experience stayed in this hotel.

nothing just special