The hotel has a very nice design and the staff were extremely helpful throughout my stay. There are plenty of facilities available, with the laundry service being a particularly useful surprise. The location is excellent as well, close to the metro station and just a short distance from the city center.

The only drawback is the location in the middle of Jakarta’s busy center, where traffic can be difficult to navigate and often very slow. However, this is more due to the city itself and not something the hotel can control.

Awesome Location, plenty of shops like Indomaret and other local shops around. Very close to Pasar Baru Metro Mall. Microwave and fridge facilities available at the reception. Hot water available for free at Reception. They do charge 5000 Rupiah for the paper cup, though. They provide water bottle, towel, toilet paper, soap, toothpaste and toothbrush everyday. Excellent Hot Breakfast available for 55 thousand Indonesian Rupiah per day, if not booked with the room. Overall, Hotel is Highly Recommended ! Indian travellers can visit the Pasar Baru Sikh Temple which is within walking distance and Indian restaurant Martabak Har, which is next to Pasar Baru Metro Mall.

Nothing

Staff were very friendly and helpful all the time, amazing customer service! Room was clean and spacious! Convenience of having 24hr reception and little minimart to grab snacks. The aircon worked very well in the room, kept me nice and cool!! Amenities were refreshed every day for toothbrush/paste, body wash/shampoo, towels and bottled water.

No mini fridge in the room to keep drinks cold or store food, had to eat everything on the day if you ordered delivery or brought food back. No laundry either I think? I wasn't advised of any laundry facilities.

Staff was really friendly. Doan (thank you again) who was at the desk spent a long time helping me reserve train tickets with an app. I like the location very much; there is a market street just across from the hotel, and it is central Jakarta yet relatively quiet. The lobby is pleasant, rooms are clean and pretty well equipped. This was my second time at POP! and I will surely be back next time I'm in Jakarta.

Nothing, really.

A very friendly & helpful female receptionist, trustworthy staff, very beautiful view, clean room, warm shower, good price, quiet area, strategic location, & comfy bed.

Very bad WiFi usually between 22:00 and 07:00, no door sign (“please do not disturb” or “please clean the room”), no hairdryer, no mini fridge, & several spam messages after the stay begging me to join their membership.

Clean fresh room. Hot shower with good water pressure. AC was quiet and cold. Working safety deposit box. Friendly and helpful staff, this includes cleaners and security. Some of the linen and towels are old but everything was clean and served its purpose. I used the express laundry service. Clothes came back on time, neatly folded and packaged.

Good hospitality... Receptionist.. Give instant info more than google... Such a good guy... I think he was been in malaysia kualalumpur befor such a good person i forget his name... 🙏 Room such clean and good

Nothing...

Very clean room and bathroom, room view was stunning , food options, friendly and helpful staff, smooth check-in and out, location was perfect.

wifi - got cut off and need to re-login almost every hour. On level 8, the signal was very weak to none. Stayed there for 5 days and I was working online for 8+ hours daily, so it's very annoying.

A very friendly & helpful female receptionist, trustworthy staff, very beautiful view, clean room, warm shower, good price, quiet area, strategic location, & comfy bed.

Very bad WiFi usually between 22:00 and 07:00, no door sign (“please do not disturb” or “please clean the room”), no hairdryer, no mini fridge, & several spam messages after the stay begging me to join their membership.

i forgot about the breakfast and during check in also the staff didnt remind us about the breakfast

maybe the staff can remind the customer about anything they need to know cause sometimes the customer also forget