Location: Although it’s not located in the heart of Bandung city, the hotel sits within the Kota Baru Parahyangan complex. The area itself is well-developed—similar to Sentul City or BSD City—with complete facilities and amenities. It’s conveniently located near Wahoo Waterpark, which I believe is the largest waterpark in West Java. Kids-Friendly: This hotel is perfect if you’re traveling with children. It offers various facilities and activities tailored for kids. The pool is also very nice—my daughter absolutely loved it and had such a great time! Food: The breakfast is excellent—definitely one of the best I’ve had. They offer a wide variety of dishes, and you can enjoy your meal with a beautiful view. Room, Facilities & Staff: The room was clean and comfortable. I stayed in one with a terrace, which added a nice touch. The bathroom was also spotless. The staff were incredibly friendly and welcoming.

The swimming pool was amazing. My youngest daughter, who is 1.5 years old, didn't like water at all, but after she swam in the kiddy pool at the hotel, which is heated and comfortable, she let loose and loved swimming every day, even in the big and slightly colder pool. I love to see her and my other daughter being so happy, swimming and playing at the hotel and using many of the other great facilities.

The dinner in the indonsiean cuisine restaurant was not really good, and its a bit to expensive. Maybe use local dishes and cooks to make it more authentic and tasteful.

I was amazed by the personalized service I received with this great team. It started with them reaching out to me via Whatsapp offering to pick me up at the new high speed train station. Mr Nova was right outside the gate and had sent me his photo by WhatsApp. Upon arriving I was warmly greeted and personally walked to my room by Ms Iyang. Numerous times during my stay the staff checked on me when I passed through the beautiful campus. They also checking back with me via WhatsApp to see if I would need their complimentary car service to the Whoosh station. Beautiful location and facility but much more beautiful was the incredible service the staff extended to me - just a common business traveler in Bandung to meet with a client.

The location is easy to reach from Jakarta. 30 minutes by the fast train and less than 10 minutes by taxi. The weather is cool and the air is clean. The room is spacious. The food and drink are good and worth the price.

Nothing to criticise. Hopefully the management will keep the condition of the hotel as it is or even more as there is rust and a small part of the wall is chipped. Maintenance is the most important thing to do.

The hotel located in a great area, surrounded by trees. I really enjoy the fresh air. Full of hotel facilities; eg the pool is quite big, free yoga in the morning, and free feeder from and to the whoosh station. The staffs were very friendly. And I also enjoy the breakfast menu!

The price is quite expensive.

Friendly and efficient staff at reception and everyone was very helpful. Great hotel with excellent facilities for children and families. Nice location just outside Bandung hence avoiding the traffic to enter the city. Room for children has bunk bed and a slide as well as toys, which my two young girls absolutely loved.

Location away from attractions in Bandung meant lengthy journeys of 30-90 mins to get there. Not much else to complain.

The facility is amazing. Kids loved the pools, many other activities provided. Gym is fantastic!

Its on the river. Hotel staff might consider a community service by cleaning up the river which full of rubbish. It can be seen from our room window. Ps: if you dont clean the river, it will always have the flies problem.

Great location - opposite some nice restaurants but hotel self suffice and nice big space. Kids had a go at wahoo park which is grab 15 mins . Ample space n fun place for kid in hotel too .

None

The room and bed were so comfortable and clean. Amenities all good. Breakfast was so good; the pool and kids pool were fantastic. That fresh juice you provided during breakfast was an excellent extra touch that other hotels mostly don't have.

You can still hear people outside of your room, in the hall while they are walking and talking.

Great selection of breakfast. Very friendly and helpful staff. Good location close to whoosh station. Great night view from the lounge. Massive swimming pool with jet stream.

The water at the sink and shower drains very slowly.