Smart hotel with pool on the top floor. Rooms well equipped and cool.air con. Or you dare cross the road there is a mini mart and KFC, there is also a pharmacy 50m away adjacent to the hotel. Hotel breakfast was included and had a great range of food with lovely machine coffee. I booked this hotel as it is 10 mins walk to the LRT and a 20 min ride to the airport. It is possible to walk but its rough going and difficult if you have anything more than a backpack. I used a taxi for the 5 min ride.

There are few decent hotels within walking distance of the LRT. It is possible if uou are used to walking along the street in Indonesian cities!!

Excelton has become my go to hotel every time I visit Palembang now. The staff is outstanding, wouldn’t think that level of service would be available in Palembang. Room was perfect, cozy and the restaurant also serves lovely food. We had a bit of a problem regarding our food but the Chef himself helped us and served the problem right away, we’re very impressed with the service and decided to stay there again a week later.

No airport shuttle unfortunately! Quite disappointing as we wanted to book one.

Clean, modern, well equipped rooms with all the expected additional room services. The hotel interior and facilities were also clean, modern and high end. Breakfast buffet and restaurant had lots of choice and excellent quality food items available.

The rooms mini-bar never gets restocked so had to ask for item to brought to room.

Love the Club room, the bathtub perfect for family with children. The staff really friendly and helpful. I love the hotel having late breakfast for new year, really considerate since we wake up late. Will be one of my hotel list from now on. Continue the good work Excelton

The Pool, did not have area for kids, but they provide cute swimming tube for children. Breakfast, i really wish i can get a cappucino or latte.

Club room was spacious and well equipped; bathroom was great.

Room layout of the corner Club room was not good; next time I would ask other than corner room.

breakfast was delucious, lot of variation of menu, traditional, western. modern building and room easy to reach, there is a spacious parking lot

nothing

The location is very central The AC was cold, bedroom was clean, and equipped with great quality amenities The view from the room facing the city was great The staffs were very friendly and helpful

Good-sized room with a comfortable bed. Excellent breakfast

The airconditioning was too cold in the Piano Lounge

Super comfy and perfect stay for business trip, the breakfast are ready at 6 am so it was great since we need to leave early in the morning

the location is a little bit far from city centre

room quite good , amenities ok , shower water ok , location not far from down town , staff helpful

there wasn’t soap place in the shower room , towels not perfect enaugh , front desk officer too long handling guests, parking area too dark ,