Isobel who if not the manager should be made our stay. With contact before we arrived and helping to show us amazing sights and experiences All rooms are basically modern western ones built inside Torajan traditional houses. all tasteful and picturesque A big pool and excellent breakfast Restaurant has all the Indonesian staples and Australian steaks

A little bit(1k?) out of town

Spacious rooms built in the style of the traditional tongkonans, spacious bathrooms, good landscaping. Friendly and helpful staff.

There is a church (or some other gathering venue) that blasted music at very loud, mostly intolerable, volumes late into the night, sometimes until about 11 pm. Also, parts of the hotel feel dated and seem to be in need of maintenance and upkeep.

The location overlooking the hills and the wonderful bird sound at morning chorus . Staff were the kindest . Isabel was a true professional , even contacting me to tell me my flight had been cancelled many hours before the airline did . Arranging of guides and drivers which are necessary if you want to attend a funeral was made extremely easy by this property . Would definitely recommend .

Very nice people. The hotel needs a bit of renovation but it still has the charm and it is reasonably maintained (given the circumstances that Toraja has suffered a lot with the Covid in terms of tourism). Location, landscape and construction are definitely nice too. Food is good

This is a perfect place to stay for exploring the Toraja area and the hotel was obviously designed to compliment the surroundings. The staff are pleasant and try to be helpful. The dining menu is limited but the food is better than you expect it to be.

The hotel is really quite tired but, given the lack of tourist during covid and that this is not an area for high spending tourists anyway, it is perhaps unsurprising that things have been somewhat "let go". The hotel was almost empty when we were there so it had a rather neglected atmosphere. Despite requests the hot water never rose above tepid. The electrics seem quite old and careful juggling required to keep phones etc charged. WiFi in hotel lobby only.

The Heritage is off the main road and not too noisy with a beautiful outlook. The classic design buildings are a great introduction to the area. The staff at reception were incredibly helpful and when plans changed very supportive. Breakfast buffet was extensive. I loved the spacious room and outdoor shower.

There was an issue with the phones but WiFi in the property was okay.

The preserved cultural heritage

Not enough sockets in the room. For two laptops and 2-3 mobiles you already need 5, but there where 2 in the room of which one was not working.

Very nice and helpful staff, great breakfast, comfy bed, quiet.

Well, the price.. Walk in guests could get a standard room for about a half of the price I booked though booking.com. Also, the location is far from town (to be fair though - hotel provides car for guests - to Rantepao and back to hotel). Internet - only in the lobby.

Staff at the hotel were very friendly. Food in the restaurant during dinner time was good and service impeccable. Reception staff had great follow-up on specific requests that we had and they even made a birthday cake for our son.

Great hotel! Great staff! This hotel was far above my expectations!