Loved the pool, staff, location, breakfast, parking garage.

Turning the AC off for cleaning every morning made it too hot. AC was barely sufficient to keep up with the heat and humidity when running on full. Also, pillows were hard, as was the bed. I bought fans to keep cool (hotel didn't have any).

great, lovely facility and helpful, friendly staff

Difficult and expensive to access Cinque Terre walks/ and beaches. although taxi driver friendly and helpful.

Friendly and helpful staff Great location beautiful area

Nothing was a negative

Location, pool. Room.

Internet

quiet, swimming pool

Breakfast needs improvement

Location for day trips Great Staff Parking Good breakfast

Air conditioning going off in the night! Dated room and bathroom Internet

The pool

The breakfast. Breakfast was very weak, poor variety of meets and cheese.

nice pool

WIFI did not work

One of the few positives: the pool area and parking

Outdated rooms and facilities The room and facilities were clearly outdated, with faulty electricity where lights kept flickering and turning off randomly. There were very few power outlets, so we had to take turns charging our phones. You were absolutely not allowed to use your own hairdryer or curling iron—probably due to the outdated electrical system. Some power sockets were hidden behind the headboard, which was screwed to the wall. I assume they didn’t want guests using their electricity. This likely also ties into the fact that they turned off the AC during the day. Their explanation? “We turn off the AC while we clean the rooms.” I’ve never heard anything so ridiculous... Just stiff, uncomfortable beds and only sheets provided as covers—no actual duvets or blankets. Sleeping was far from comfortable. Would definitely not call it breakfast! It felt more like walking into a bakery with a poor selection. Basically just cookies and sweet buns. There was a dry loaf of bread that you had to toast just to make it edible. If you wanted scrambled eggs, bacon, etc.—the kind of things you usually expect from a hotel breakfast—you had to pay extra. It’s also worth noting that the price per night, including breakfast, is well above the average for hotels in the same area. We stayed for 4 nights, and after 2 breakfasts, we decided to eat elsewhere—even though we had already paid for breakfast at the hotel. Could have been great with just a few simple changes...