The room was beautiful & spacious, especially for Italy, where most rooms are small. The bathroom was also spacious, with two sinks. The breakfast was excellent, with both cold food available & hot food made to order. It was served on the in a bright area on the top floor with nice views. The hotel staff were wonderful! They were very helpful to us when our train was canceled & we needed to stay another night.

I can’t think of a thing.

Fantastic location in the heart of the old town. Very sympathetic restoration of old building. Good breakfast choice. Air conditioning much appreciated given outside temperatures of over 35 Celsius. Our visit coincided with a music festival which added to the atmosphere.

Steep stairs. Balcony in superior room rather disappointing at little more than one metre square and only separated from next room by low fencing thereby affording no privacy.

Everything was absolutely beautiful. We loved our stay in this hotel and look forward to returning to it one day. The staff were all extremely helpful and made our stay very happy.

Nothing! Loved it all

Lovely hotel, excellent staff, professional organization, perfect location, delicious breakfast, made to order meal was delicious, Outstanding stay.

Upgrading sheets, mattresses, pillows would be a wonderful addition.

A beautiful property. The staff were very friendly and helpful.

The breakfast staff were very stressed and far too busy. There was building work going on next to our room which started at 7am. This was far too early and woke us up. They stopped about 8am and restarted again later. A later start would have been very much appreciated.

Excellent location, tucked away down a little alley which was beautiful. Two minute walk from all shops and restaurants in town. Staff were helpful with any questions we had and the rooms were kept clean. Would definitely recommend!

Breakfast was good, hot choice available to order. Dinner in roof top restaurant, food good. The new manager Alessandro was working hard to please all guests

Pillows were on hard side, a choice of hard and soft would have been appreciated

this is a very special hotel, where it is different since the hotel is in a very old building. The rooms are nicely renovated our room had very beautiful ceiling. The location could not be better since it’s in the middle of this lovely medieval town.

The hotel has a nice spa.  Nevertheless, it would help if the staff spoke better English and tried to explain how to navigate the spa itself and the services there.

The location was ideal. Our rooms were clean and spacious. The breakfast was a most pleasant experience. The staff were very helpful - a special mention to Francesco, who was always willing to assist with any query. The hotel was a welcome cooling respite from the scorching midday heat! Made us wish we could have stayed at the hotel longer.

Nothing of note.

Extremely beautiful! Next to a gorgeous church, courtyard, park, fabulous restaurant, had my best meal in Italy twice! Had a fantastic spa and a WONDERFUL MASSAGE.