The stay was great - its a cross between an airbnb and hotel. An apartment style spacios with cleaning service, breakfast nearby and a concierge style staff. There are 3 rooms in the hotel. The staff was super helpful and kind and communicated efficiently via whatsapp. The breakfast is included in a neighborhood cafe 2 minutes walk - everyone is very friendly and generous - it was great to have included in the stay. The location is extremely central and the town is great.

There is no view of the garden rather another building and the balcony is just the window/door can open with a rail but its not really a terrace. Lack of facility - at least a small garden or space to work - there is a landing lobby but you cant really use it bc of the proximity of the rooms with other guests. There is a very small fridge that doesnt get very cold like room temperature incase you expect to use something like this.

We had a massive room, very well decorated, minimal but such attention to details. I love the room. It’s very clean and the cleaning lady is super nice. She multitasked when I bought some of their products, she’s such an excellent sales! She let me try the scents and handled the payment very well without rushing me despite she was cleaning another room when I bothered her. She deserves a raise!

The contact host. She was a bit annoyed when I told her we are coming coz we came earlier than the check-in time. I spoke to her on the phone and she just hung up while I was still talking. My husband called her, she was nicer to home coz he speaks Italian. If she can’t handle the English well she shouldn’t handle foreign guests. When she arrived for our bag drop she seems so annoyed and in a rush to leave with her friend/family. She refused to talk to me and only dealt with my husband despite the fact I was the one who booked the room

This hotel was really sleek, modern, and comfortable, with lots of little thoughtful touches. It was super comfy and we had a really nice, restful stay. We asked for a steamer and a lint roller from the staff and they got them to us, and gave us a slightly late check out. The location is easily walkable to bars/restaurants.

I didn't love that there's no lobby as we had to wait half an hour for a staff member to come let us in when we arrived.

The room was very nice, clean and well equipped. The property is in a great location. It is a very good base for exploring the surrounding towns (Alberobello, Locorotondo, etc). There were no problems with parking in the area. Our host Natalia was very kind and helpful. I can recommend this facility.

It is very beautiful!

The breakfast should include more choice and should include more details what includes. It is at the bar nearby but you don’t know what you can get. It’s everything “on the fly”. Foreigners are not used to have breakfast with “brioche and cappuccino” only!

Friendly and helpful staff. By far the best bed I ever slept in. The room was way bigger than expected. Attention to details regarding interior design. Just magnificent.

Nothing there to improve

What a find - amazing apartment and we were so well looked after by the team

Had a balcony and roof terrace - which was ‘wow’ - just need some furniture there so people can sit out in the sun

Amazingly comfortable, central location and very good quality of everything in the rooms!

Nothing negative at all!

Had the most amazing stay at Al Palazzo! All the staff were so friendly and accommodating! Was such a brilliant hotel and exceeded all my expectations. Would definitely return and highly recommend for anyone looking for a hotel to stay in in Fasano!

the hotel room in decorated with great taste and attention to details. very comfortable big bed. The owner Giuseppe went above and beyond to help us with our transfers. Thank you so much for that. It’s a perfect romantic place for couples with bathtub in the room. very central in the city on a big road. clean and you find all the essentials in the room.