The pool is great, with nice views over Merano.

The pool could close later ( it closes at 7 pm ). No possibility to eat lunch in the hotel. The staff was rude and unproffessional, when i asked at lunch can i eat, they said only icecream and cookies, i replied that I dont want any sweets and they told me that i can go to McDonalds in the city centre. Dissappointing.

Amazing place! around the mountains, the view is simply magical

An unpleasant surprise is that the chalet does not have air conditioning for cooling. Sometimes it was very stuffy. The waiters in the restaurant are not very friendly, although the food is tasty and the prices are reasonable.

All inclusive, contemporary design, comfortable, well staffed, ready to address your needs, very clean, excellent food, beautiful setting

Poor lighting in the room AC setting not individually controlled…too warm

The hotel is modern and cool, the staff are super friendly and professional, the breakfast is absolutely amazing and the spa center is really well done. We enjoyed every single moment spent in the hotel.

When the spa center is crowded, then is not that enjoyable, so maybe they can limit the numbers when the hotel is really full. The restaurant is a bit over priced for dinners.

Great sauna and pool area, with a great view. Even if it’s full it doesn’t feel crowded. You can tell everything was carefully designed and it is appreciated.

Modern interior and clean rooms - staff was very friendly and helpful. Many transport options - city center of Meran near by, Meran 2000 (Tourist attraction) 5 minutes from the hotel. Breakfast with an incredibly view and good food.

The only thing to improve in our eyes would be more spaces in the shadow at the rooftop area. No more things that we didn't like.

nice pool and view

the staff doesn’t know english and is rude…if they see that you are not italian or german they do not really give a damn about you and talk with you like you are in the back yard of a school.

Quiet rooms, great service, wonderful food, amazing view!

Very nice location. View from rooftop and from room was wonderful. Room was clean, very convenient to get the city. I would say it was a nice place to stay in Merano if the weather is good.

Service and people from reception were not nice. If you need something you should go downstairs by you own, it was strange. It was one very nice and motivated man (maybe he was an owner), who really tried to help as much as possible. It was camping parking and all people from there always came for breakfast and it was unbelievable crowded. It ruins all the atmosphere of the hotel, because design was great and hotel is beautiful.

Would have liked to be able to have control of the aircondition