Quiet n location

N/a

Breakfast was water, croissants, jelly and cappuccino. Very minimal compared to other venues.

It was clean, had a pool but needed to wear a cap to go in the pool

Breakfast, it was a coffee and croissant only

The food and wine was fantastic, quite and bed was comfortable. And allowed pets 🙌

The pool was empty 😔

Nothing

I am writing to express my extreme dissatisfaction with my recent stay at your hotel. What was meant to be a relaxing visit quickly turned into an absolute nightmare due to the deplorable conditions and unacceptable safety hazards present throughout the property. Upon arrival, I was greeted with a sweltering reception area that had no functioning air conditioning – an immediate red flag. To make matters worse, the air conditioning in my room was switched off at check-in, leaving it unbearably hot and uncomfortable. The condition of the room itself was beyond unacceptable. The toilet literally detached from the wall, causing a temporary flooding situation. The mattress was in such deplorable condition that it was impossible to get a decent night’s sleep. The deck area was littered with construction debris, creating a dangerous environment – especially concerning since I was traveling with my 8-year-old child. The elevator was unbearably hot and agonizingly slow, adding yet another level of frustration to our stay. The pool area was a disgrace. Construction debris was scattered everywhere, the amenities were in shambles, and the pool bathrooms were filthy with trash strewn around. The pool walkways were slick and green with algae, making them both unsightly and hazardous. The overall state of the hotel is not only disappointing but downright unsafe. This is far below the standards any guest should ever have to endure, especially at an establishment that charges premium rates. I demand a full refund for this appalling experience and expect a formal response detailing how you plan to address these numerous safety and cleanliness violations. I need customer service to acknowledge this complaint. I had to leave the very first day. I lost all my money.