Upon arrival, the host Gigi upgraded us to their other property. Relais Monastero Santa Teresa which was built in the 13th century and later converted to a monastery. What an amazing place. The decor is vintage with frescos, artwork and history all around. The staff is very professional and the rooms are immaculately clean. The location is in the historic center and once you get your bearings, central to many of the main sights in Nardo

The breakfast was basic and could use a wider selection of foods. It was adequate and the staff was very pleasant and accommodating.

Excellent location in Nardo, great base to explore surrounding area. Bedroom was very comfortable and spacious. Staff were super friendly and gave us lots of advice for the area. Breakfast was fresh and varied (in another location about 10min walk away). No parking at property as it is in a ZTL, however we found free parking a 5min walk away everyday so no issues.

Nothing!

The room was beautiful and big. The breakfast was lovely, however it is located a short walk away in another hotel. Was not an inconvenience for us but could see it could be for others.

While our room was huge and adjoining room for the kids, the bathroom was tiny and just hard to move around. The shower was either very hot or very cold. This "issue" was brought to our attention from the staff at check in and the accommodated us by giving us access to another room to use the bathroom whenever we wanted. I thought this was nice touch.

Great central location close to the Castle, very authentic room with own balcony and French doors overlooking the street below, spacious room, nicely decorated, a/c unit, lovely breakfast in the parent hotel 5mins walk away, lots of history all around.

Water pressure was very low, but this seems to be a common problem across the town

Location

The photos were deceptive - calling it a suite, and showing a sitting room. When we arrived we were told the sitting room was communal. Not impressed. If that had been clear we would not have booked it and got an apartment instead. The breakfast was at the main property, which we knew, but it really was very basic.

Breakfast was great - best hotel breakfast in Italy so far! There is a walk to the sister hotel for breakfast but it was manageable. Staff were happy to accommodate our 3 bikes overnight. Rooms were large and comfortable.

Check in process was confusing and hard to organize (no reception at hotel location).

My husband and I stayed for 3 nights during our road trip through Puglia. The hotel is beautiful - the rooms are incredibly spacious, clean and comfortable. It was pure luxury! The restaurant where you have breakfast is stunning. The food we had (both at breakfast and dinner) was some of the best we had on our entire trip! Above all else, the staff were amazing. Very attentive and friendly and willing to go above and beyond to make our honeymoon very special and memorable. Shout out to Gigi who looked after us from the moment we arrived. We will definitely be back!

Located on one of the streets upon entering the old town, so was very easy to park without having to lug suitcases too far. Parking also free and easy to find! Staff were incredibly helpful and friendly. Also some beautiful items to purchase in the little reception shop. Room was very big and clean, aircon was a godsend in the heat and bed very comfortable. The prices for the minibar/fridge were also very reasonable. The courtyard breakfast spot was very pretty, with lots of foliage, traditional stonework and cool shade, and the views from the terrace beautiful. Breakfast was also very tasty!

Some items we ordered for our breakfast were missed off each day, and would be nice to fill out a new form for the following day just in case you wanted to change things up a bit. Would also be nice to have a bit more information about the restaurant there e.g. a menu in the room or just more awareness provided. Minor points however and we thoroughly enjoyed our stay!

We were welcomed and we liked the character of the property - it was quaint and quirky. we had an excellent meal at night and it was a very special dinner. the most expensive during our holiday but the fish of the day dish was amazing!

We would have liked milk to have with tea or coffee but when we asked for milk to have with a cuppa, we were offered two lovely coffees done exactly as we liked as the chef came out to check and we were charged 5 E. It would have been a nice gesture to have been offered a drink for no charge. we never used the teas made in the room. Air con was not great at cooling the room.

Great location, beautiful building, friendly staff. Very comfortable bed.

We weren't alerted to the fact the apartment was in a ZTL zone, luckily we didn't drive in. The body wash container was empty, two containers of shampoo but no conditioner.