We had an adorable stay! The hotel is a huge resort, like a small village that has all the leisure facilities. The room was very clean, modern and well-equipped with all what is needed for a vacation. The staff is highly professional and very welcoming.

Spatious, clean room, good swimming pool with slide, good location

Profiting from every service - additional fees for pool caps (nothing is mentioned about the necessity of caps), and for the paid beach service we could only settle with the children from the seventh row of sunbeds - very far from the sea, although the rules state that only the first 3 rows are subject to a special fee, very disrespectful behavior of the beach guards, poor breakfast assortment, completely unclear table assignment procedure, morning noise from pigeons, which are located in the shelter

The hotel was situated in a convenient place. Close to the beach and the town with bars and cafes. The hotel had direct access to the beach with tennis courts and swimming pool with a slide. The entertainment staff were enthusiastic and the car park concierge was helpful. Generally comfy room.

The hotel asked for full payment on arrival. The parking outside of the hotel was very disorganised. There is little sound proofing in the rooms, noise from the road outside and in between the rooms was loud. The shower door was very old and difficult to close. And the cleaning of the room with particular cleaners was questionable - the cleaning was a ‘lucky dip!’ The hours for breakfast finished at 9:45 but there was no food left at 9:20. The breakfast choice was limited with little fresh fruit available. With particular reference to COVID 19 measures, little care was taken. Cutlery was already placed on the table, food was not covered appropriately and there were no distance regulations.

By the beach (but half the hotel was across the road which you reach via a tunnel)

Very old, tired and rundown. Really needs a lot of money to be spent on it. Paint would be a good place to start.

Room cleaned daily to a good standard. Air con OK. Location within Scalea good.

Breakfast - very poor, selection poor, allocated seating for those on half / full board, left those on B&B in discussion with staff every single morning as to where to sit. Room - balcony felt very dangerous, railing too low and large gaps, not suitable for children. Overall hotel decor was extremely dated, this was obviously a nice hotel when originally decorated / furnished, however all of the public areas are now extremely tired. Lifts - not fit for purpose for size of hotel / number of guests. Could not fit two buggies and two adults, large number of guests using lifts left very long waits to use. Allocated room in building across road access via tunnel under hotel, in theory great idea, but due to lift situation on both sides this was completely impractical, when returning / leaving hotel via walking security staff would not let you enter via pedestrian entrance on correct side, this should have a key card pedestrian entrance and would help alleviate some of the lift capacity issue. Travelling with two small children using two prams - this was very difficult. From pulling up outside the hotel the exterior is tired and looks very run down, parking areas on both sides of hotel are littered with rubbish and old furniture, plastic chairs used to block off spaces - gives a very clear first impression of what to expect from this hotel. Swimming areas - all swimming pools where clean and actually well maintained (compared to other areas of the hotel) however all guests are required to wear a swim cap (including children / babies) this is very out dated rule. for the price we paid this hotel was not good value for money, very disappointing stay. I would not return, and I have already not recommended to family (we have family who live in the area so extended family visit the area regularly).