The hotel is located on top of a beautiful hill of green luscious vineyard in the town of Serralunga 'dAlba. The view is scenic and breathtaking. The hotel is well maintained with the most dedicated staff I have seen. My wife and I went for a hike around the area but the ground was wet and muddy. Our shoes were covered in mud upon our return. We asked the staff where to wash our shoes and a kind staff brought us to the basement toilet. As I needed to go back to my room to bathe, I left my dirty shoes in this basement toilet. But when I returned after showering, this staff was already in the process of washing our dirty shoes for us! It was unbelievable and pleasantly surprised by her act of kindness. Thank you, Eleanora. We will not forget your kindness. Another staff who had helped us with our booking for another room for my son was Eleanor. Booking.com made a mess of our booking but she helped to resolve it. That really helped us out tremendously. A great hotel with great staff all round!

We had the suit and it’s just spectacular. The view over the valley from the bath is one in a million. The sauna, steam bath and pool are well set up. The garden has enough spots to chill out. And of course the wines from Fontana Freda and Borgogno well priced and so delicious.

For such a great hotel the breakfast could be extended with salami and cheese from local producers from the surrounding area.

Breakfast was great and the location as well.

There is no mirror in the room except for one on the sink in the bathroom; and there are no towels near the Sauna / hammam, neither water. Need to go downstairs or inside the gym but not very practical once wet from the SPA.

such a great location in the Piedmonte region. We had many wine tastings all over the region and nothing was too far away. One day we just relaxed on the property and enjoyed the amenities and it was wonderful!

style, location, views, staff

The hotel was perfect, the village below, with its other hotel, restaurant and shop was a bit too much of a marketing place, mostly for tourists with overpriced average quality food and not great care for quality.

Five star luxury and service in a beautiful countryside setting. Staff were so attentive and went out of their way to make us feel welcome and took care of every need.

Nothing

The entire staff was amazing. The rooms are beautiful. We had horrible weather the entire time on the property but, despite that, they made the stay as enjoyable as humanly possible.

Nothing. Pure perfection.

Superb location in the Bartolommeo, wonderful and interesting property. Spectacular restaurants, with Guido Ristorante being an absolute must

The property was beautiful, modern, and clean.

The spa facilities were not working while we were there.

Location is amazing, facilities were superbly furnished, spa is top-notch.

Not a proper good value for money (a bit too expensive)