Location is very convenient. Just across the road from the JR station. The staff were very polite and helpful. There's a small hot bath on the 14th floor, with separate areas for men and women. The buffet breakfast was extensive and delicious. The bed was comfortable. Free self-service coffee from a coffee machine is provided at the lobby and it was a nice warm welcome when we arrived. The room temperature was just nice. The hotel gave us bottles of apple juice when we checked in and it tasted great.

There's no water cooler or free drinking water, although you can boil your own water with the kettle provided. The room was very small, so we found it hard to lay out our luggages. The bathroom ventilation could be better.

The hotel is just across the JR & bus station, which makes it a perfect location to travel around both Hirosaki and other cities in Aomori. The breakfast is very good, with a wide variety of local dishes. The public bath is complimentary and a nice treat after a day’s trip.

Only if the heating / air-conditioning could have worked better during this extremely snowy winter days.

Staff were friendly, and spoke a bit of English. They accommodated my request to receive an Amazon delivery for me while I went out sightseeing. The room was pretty clean, and slightly cramped, but that's the norm for a business hotel. The onsen is pretty accessible, and although it's not a true onsen, it serves its purpose well. The hotel's location is extremely convenient, sandwiching a bus terminal together with the JR Hirosaki station.

The coin laundry area is located in the changing room of the onsen, so you will have very little alone time if you're just looking to wash clothes. Also, the machines do not have detergent; you need to buy packets from the lobby at 40JPY per packet.

The staff was incredible friendly, and the room was big (for Japanese circumstances) and quiet(!). There was an onsen in the building, and the breakfast buffet was great - especially if you like karage! Also, there was a coffee-to-go machine in the lobby for anyone that had to skip breakfast (like me). And free newspapers in Japanese and English.

There is nothing bad to say, really. The location is very close to the train station, which is actually another plus if you travel with a lot of luggage. The only downside that I can think of is the view, which in my case was the train station.

Clean very friendly and a good breakfast. Location was opposite the train station and few convenient stores in the direct area of the hotel.

Rooms bit small but everything was functional. Beds bit too hard for me.

Onsen (large public bath) was very good. Breakfast was included, and it was very good. The location was excellent.

The room is good even though it’s old, but when I drop something on the floor, I was shocked that it was very dirty under the bed. A Single Room seems too small for me, and I choose a Twin Room because of more space. The woman at check-out was not friendly, and she had arrogant attitude snd did not give hospitality and smile.

Room is clean and onsen facilities are great. Laundry and dryer machines are inside the onsen rooms which made laundry and shower convenient.

Room could have more space especially for larger luggage.

Located opposite station. Free bfast is nice addition. Staffs are very friendly, in particular Mr. Suzuki? (Hope I get the name right) always provide the best service. Love their laundry is inside the public bath, so you can relax in onsen while do laundry.

Very small room but ok for one person. Breakfast was good and location was excellent. The bed was a little hard for my liking.

Good service, nice staff, clean, comfortable bed, private bathroom