This is a very great leisure hotel for holiday. The location is great. The view of the lake is very pretty and wonderful. I highly recommend to book a room with Lakeview because it is very relaxing. The breakfast and dinner are both very delicious. The stuff most of them are very nice as well. There are stuff who can speak English and a little bit Chinese so I really appreciate that. Onsen is great as well. It’s pretty big and clean and, it’s really functional

My room is on the first floor and because there isn’t much sunlight so there is a little bit small of humidity which I dislike, so the stuff lend me an air purifier and it works

The dinner meals were exceptionally good. It was western cuisine and just presented stylishly and tasted excellent. Breakfast was typical Japanese and good too. The establishment has its great garden by the lake and this is exactly what I am looking for - serenity without stepping out. The simple unsophisticated open air onset further adds to the uniqueness of this hotel.

If a hotel is to offer warm hospitality to the travellers, then please consider offering lunch service in-house.

The surroundings are very beautiful, and the common areas such as the common hall, bathhouse, restaurant, and garden are all comfortable and refreshing. The rooms have good views, and the breakfast is excellent.

The bathroom in the guest room is rather small and a bit dated.

Lake View was really nice. You can see sunrise from the hotel. Some staff were helpful and friendly. French restaurant dinner was pretty good. Free coffee at lobby.

Some staff attitude were not helpful nor friendly. Bathroom is a bit small but the common hot spring bath was nice but wish the open hours were a bit longer so we can use it after breakfast.

Beautiful garden with a stunning view of the lake. Professional and friendly staff. The hotel is old but clean and well equipped. Good breakfast included.

There are almost no outside dinner options in the immediate area, so book the hotel dinner course or prepare well! The closest kombini is at least 30 minutes away by car.

Beautiful location, very good service

There was no restaurant close to the hotel, which meant a 15 min drive to the nearby village for lunch and dinner. The hotel serves dinner, but the menu does not change, and only lists a few set meals.

This hotel is in the middle of nowhere and right on the shores of Lake Towada. The room was extreamly spacious, had a big TV and also had a table and 2 chairs as well. The outdoor hot spring was amazing to go in and the views were brilliant. The restuant I only went in for breakfast and yes it was expensive, but the food was absolutely amazing. Really good location with local walks neaby and very peaceful location.

an excellent dinner in dining room , real style and real tasty very nice and helpful staff , great location on the lake

bathroom is amazingly small and poor amenities , as 4 star hotel we expect more , also one English channel will be expected in TV

Beautiful location, great onsen hot spring, lovely and spacious room with comfortable beds, tasty food.

My only complaint, and it's a very minor one, is that I would've preferred a Japanese meal for dinner. The restaurant serves only French food, and while it's very good, it kind of loses some of the charm of staying at a ryokan.

Beautiful location, great onsen, good breakfast, helpful friendly staff. Comfortable room. Great coffee on tap in the lobby!

Room was a little on the small side, bathroom also small by Western standards, but Onsen facilitites were excellent to compensate.