While the hotel was immaculate and the room was very comfortable, the shining star of this hotel was their hospitality. While the Japanese are known for their hospitality, the staff here were extraordinary. We had a private taxi rented for the whole day, who did not show up. While we didn’t speak very much Japanese, the staff noticed we were waiting, invited us to sit inside, called the taxi company, arranged for a new driver (with a different company) to take us and even gave the kids a treat while we waited. My wife and I were blown away and cannot recommend this hotel enough. They treated us like family.

Nothing

Perfect location for weekend travellers. Property was beautiful and everything was appointed very thoughtfully.

The entrance of our room was too small to leave our shoes. Getting in and out with a knapsack was a bit challenging. It would be nicer if there was a small sink to wash hands in the toilet.

Location is excellent. The room is too small but very clean and comfortable to just sleep . The Dinner booking was full but some tables were empty . Hot bath is perfect ambience and very nice the beverage and ice candy free service. Breakfast price is ¥2500, it’s too impacted .

The room is well-appointed and appealing. The hotel offers expresso coffee and a quality selection of juices in the foyer. There is also free parking. The hotel is near the ferry terminal for the twirl viewing. A very pleasant stay.

I wasn’t warned that the in-house restaurant had to be pre-booked and had only one seating. A highly rated resturant.

I really liked this hotel. It was so much more than I expected. The room was lovely, the ensuite was delightful and the open-air rooftop Onsen was a joy. The reception staff also gave me great advice about a nearby restaurant to try that I loved. Full marks

Nothing at all

An excellent hotel with hot spring. The staff are very nice. The room is remarkably clean and comfortable. I like the hot spring and then enjoy the massage chair. The welcome drink bar is also excellent. Car park is provided sufficiently.

We stayed in this Hotel as a convenient stay-over on our way to Shikoku after landing in Osaka. The room was quite spacious and the diner was very nice.

There is not much to do in Awajishima other than a trip to the whirlpools.

Staff were extremely friendly, helpful and approachable. Free self service drinks counter at the reception and onsen lounge areas. Rooftop open air onsen. Interior design and lighting in the room.

Too small and cramped to put our luggages.

The staff are all nice and helpful. The bath is excellent.

The room is not large but it is common in Japan. no many restaurant nearby.

Traditional Japanese style breakfast. Fewer nice restaurant nearby the hotel, close early before 6pm.

Massage machine broken down.