This property is a good find, with very helpful staff (especially the weekday afternoon receptionist). It is superbly clean and the wooden balconies make the experience more unique. As it is located in Polanco it is within walking distance from various posh restaurants but Polanco is far from downtown CDMX as expected. Nice shampoo too. I would recommend this property.

What would have improved the experience is introducing the following in rooms: 1) a trash bin in the actual bedroom (currently only 1 in the bathroom is available), 2) a minibar or mini fridge, 3) a kettle for coffee or tea.

From the moment I stepped into Ana Polanco Apartments, I was greeted with a level of cleanliness and design sophistication that speaks volumes of meticulous attention to detail. The room I stayed in was not only spotlessly clean but also exuded comfort with its well-thought-out design, making it a perfect retreat after a long day of work or exploration. The staff at Ana Polanco Apartments truly sets the bar high for hospitality. Their professionalism and friendliness were apparent in every interaction, making me feel welcomed and valued. Whether it was assistance with navigating the city or just a warm greeting in the morning, their dedication to guest satisfaction was unwavering. For professionals like myself, the hotel offers an unparalleled working space that caters to all needs. The inclusion of meeting rooms, working stations, a coffee station, and a library creates an ideal environment for productivity and creativity. This space, coupled with the hotel’s ambiance, offers a seamless blend of work and relaxation. Ana Polanco Apartments is not just a hotel; it’s a comprehensive experience that perfectly encapsulates the essence of Mexico City. Its location, amenities, and service make it an outstanding choice for anyone looking to immerse themselves in the city’s culture while enjoying the comforts of top-tier accommodation.

Just a small remark: change more frequently the towels and fill up the soap.

I recently stayed at Ana Polanco apartments in Polanco, Mexico City, and it was an exceptional experience. Despite our late-night arrival, we were warmly welcomed, and someone was on hand to give us our room key, which was much appreciated. The apartments are spacious and modern, providing a comfortable and stylish environment. The kitchen facilities were excellent, making it easy to prepare meals during our stay. The location is fantastic—within short walking distance to everything the stylish district of Polanco has to offer, and close to the main park, Chapultepec. This made exploring the area incredibly convenient. Overall, Ana Polanco apartments offer a perfect blend of comfort, convenience, and modern amenities. Highly recommend for anyone visiting Mexico City!

The apartment building is located in a very safe residential area, close to popular sights and excellent restaurants in Polanco. The host and security staff are very friendly and accommodating to all requests.

As we stayed there in mid-January, at night the apartment would get a bit chilly, but there is a heater kindly provided by the property, which would make things comfortable.

The location was the prize of this place: Beautiful modern apartments, with security on the premises, in a very safe area, half a block away from a park for exercising/walking in the morning, and about four blocks from a busy night-time scene with plenty of restaurants, from high-class to casual (a little further away). To get to the Chapultepec area and Avenida Reforma, we downloaded the EcoBici app and rode bicycles there. To travel further away, we hired cabs.

Everyone was gentle and super-courteous. On one occasion, we had to ask for more toilet paper and coffee pods, and when we didn't get them, we asked the cleaning staff directly. For multiple day stays like ours, the rooms are tidied up, no deep cleaning - which was fine for us but I thought I would mention this.

Location, safety, staff.

Very basic room services were disappointing and left us with the impression that we overpaid. Examples: Our very soiled towel was picked up from the floor and put back on the rack!!! We did not have toilet paper replaced by room service *twice* in 5 days!

Loved the location. Close to the restaurants and shops op Polanco. The design is very nice from the outside, as well as the rooms. The people at the reception and the guards are all very friendly and helpful:) I also loved they were quick to respond when emailing them with a few questions. Would definitely stay here again :)

It’s cozy, clean and the ambience is to die for. They have a very nice lobby with a snack bar and coffee/tea. It has a large sitting space plus a library. They let you stay till your check in time and keep your bags too. They also let you stay till you are ready to leave post your check out time. It’s just fabulous.

I wish they served breakfast😊

Beautifully appointed, comfortable, excellent location, friendly and helpful security on the door.

No laundry facilities, no aircon (but as described), one day they provided ice on request but another they said they couldn’t do ice (inconsistent). That said though, we were very happy with our stay overall.

The staff at this hotel are unbelievably friendly and helpful. I want to specifically highlight the incredible service of the security staff. I wish I knew their names and could specifically thank them for their kindness and attentiveness.

The sound insulation was not the best.