Ronaldo was a welcoming, professional, and attentive front desk manager. The hotel is a 5 minute walk over the bridge to the MEX airport T1, and the nearby restaurants and bars were good value. The garden area was pleasant and the bed was comfy and clean. The kitchen was well equipped with a huge fridge.

My first room didn't have an ensuite bathroom but Ronaldo helped switch rooms for the second night stay. There is no signage outside the front gate to know you are in the right place, and it took a couple of door bell rings to alert someone that I had arrived.

Staff are very friendly and helpful, always cleaning as per most places in Mexico. Very close to the airport and safe feeling, and loads of really good street food close by, the taco stand right outside the gate is excellent. Be prepared for some noise though - like any place near the airport you will get woken up by the bird scaring cannons which can go off anytime! Showers are not great - but about what you would expect for the price and location. Has luggage storage so you can leave your bags safely and head off for a last look in the city before your flight.

No bird scaring cannons would be better, but if you want to be close to the airport then bring earplugs and deal with it!

Everything other than the comfort of the bed made the stay easy and comfortable.

The bed was a box springs, room 203 and not a mattress. I was traveling into Mexico City evening and out the next to pick up a puppy, so I wasn't in a position to be picky. It was acceptable for my situation, but would not have worked for a couple to relax and stay more than a day. If the bed would've been comfortable, then it would have been a perfect stay for the price. This is not a top tier hotel, but I felt like I got a great value for the price and location. It was really just the comfort of the bed that was not as expected.

Premises are attractive and comfortable. There's a nice shaded sitting area with large table inside a private courtyard. Rooms are simple but comfortable. Bed was pretty good. The staff is efficient, capable and helpful, friendly. There's a communal kitchen area with refrigerator, coffee and water. I was able to walk to Terminal 1 in about 10 minutes (to United Int'l counter for bag drop in less than 20) which was pretty great. The neighborhood has a lot of amenities -- street food, small stores and restaurants very close by.

I had no issues. Even the communal bathrooms were solid, had showers

The staff were super friendly and helpful. The place is very humble and simple and for a layover stay it was great. Super close to terminal 1 and I would have loved to try some of the food around the place, but I didn’t have cash. They offered tea, coffee, water to drink and had hand soap and body wash in the shower. The shower was quite warm if I didn’t turn up the pressure too much.

I needed to either take a bus or taxi from terminal 2 to this accommodation. You need cash to take the bus to terminal 1. It’s a great option and it’s only 25 pesos. I should have done my more research before about this before I arrived. This is my bad.

The location was 2 blocks from the bridge that connects with the airport. The kitchen had a giant fridge/freezer that was clear, clean and tidy. A micro wave for reheating A coffee and hot water machines were availabe with powdered milk and sugar. Cleaning staff made sure that the kitchen was clean and all was washed with soap. The bethroom/toilet was clean and had piping hot water from the start.

The rooms were very small. Just enough passage to walk by the bed. The walls were thin, so could hear any person talking at night. Not nice when your neighbour arrives at 1.00am.

The staff at Casita del Arbol were very friendly and helpful. It is an easy walk from Airport terminal 1, Gate 5. Just use the over-pass to cross the road, turn right, walk up the road two blocks (passed the food stalls) then turn left. You can get great fresh fruit juice from one of the stalls, from very friendly local people and a good price. The Casita has a big, clean kitchen with free tea and coffee. There are nice, light seating areas for guests to relax. If you ask, they might be able to store your luggage the following day if you have a late flight.

The bed was very hard and the pillows were not soft either! The floor of our little room sloped a little, but we slept ok. we were offered extra blankets if needed (they weren't).

I booked this place to be near the airport as the pods in the terminal were too expensive. It was very near terminal 1, just over the pedestrian bridge for the sky train and a block or so away. There was a very welcoming host who showed me in and sorted everything out immediately as soon as I buzzed at the gate. There was comfortable public areas and a functional kitchen. The place was silent at night. The room was clean, modest and functional. The bed was very comfortable. I was only there for a few hours between flights but had a great, well appreciated shower and nap.

I can imagine some people feeling intimidated because of the dishevelled appearance of the neighbourhood. But at night it was pretty quiet and I didn't feel threatened by anyone.

It is super close to the airport and only a 5 min walk which is perfect if you're staying only one night to bridge time between two flights. Also, I was picked up from the airport which was super lovely, especially as it was already later in the evening and thus dark outside. So I felt quite safe walking to the place. Also everyone was super friendly and helpful. The room was ok, very small and my luggage had just enough space, but for one night thats's totally fine.

The room was very light-hearing. So without earplugs I wouldn't have been able to sleep. Wit earlplugs it went pretty well though.

We only stayed there for a night. The staff especially Daniel are super friendly, kind and helpful!! They let us check in at 5am, the time we arrived in Mexico. We also checked out at 12pm but they let us hang out in the garden until we could move on to the next destination! The place is very clean and beautiful! The kitchen facilities are a bit old and the room was very small but if you are staying there only for a sleep it's perfect as It's very close to the airport