The staff were very friendly and welcoming- they gave us lots of detailed information about visiting the butterflies and hot springs! The grounds are beautiful and vast! The pool is big but looked a bit rundown- I enjoyed my dip none the less! The food in the restaurant is amazing, quite cheap and good service! It's in a beautiful outdoor restaurant with plants and fairy lights! You can get an excellent buffet breakfast with a great choice and mimosas!!!! It was delicious! It's in a great location- in between the butterflies and hot springs.

The hacienda is beautiful, but not very suitable as a hotel. The rooms all surround the cortyard, so you can hear people talking and music outside the rooms. The lights from the courtyard and neighbouring rooms shines through the windows in the room, making it hard to sleep at night.

Clean and friendly hotel with a good sized room to stretch (Junior Suite). It is on the outskirts of town and I appreciated the available restaurants on site. They call one a snack bar but it might as well have been a full restaurant considering it had a full menu with steak and shrimp cocktails. I also appreciated that the "snack bar"closed a 11pm whereas most other restaurants in this area will have closed by 9pm or earlier. It is about an hour away from the "El Rosario" Monarch Butterfly Sanctuary and 45 minutes from Laguna Larga and hot springs destination.

There isn't much to not like. The rooms are not air-conditioned and it was a bit chilly during my stay. The staff provided a heater but is it was woefully inadequate. We stayed under the blankets. The heater was a problem in that it did not output its rated heat. Not necessarily the hotel's or staff's fault... such is life, we got over it. Like many hotels of its category the noise from the outside is easily heard in the room. Again, no big deal. As a light sleeper, I have learned to travel with ear plugs. If you are a light sleeper like me, you should always have ear plugs at hand.

The room was very nice

Location was to far away from main city.

convenient location between butterfly reserve and Morelia

It was an an old hacienda that had been renovated.

Very cold - no heat. But the staff found us a space heater to put in our bedroom - it saved us from having a very cold night.

Staff were amazing in particular Miguel and Juan who went out of their way to ensure that we had an amazing meal, drinks and muslc on both nights of our stay.

Bed was smaller than what we are used to. Would have liked more pillows. Wifi was patchy in the room due to the thick walls.