For us, the Staybridge Suites Puebla provides an absolutely perfect midway stopping point for our frequent family trips between San Miguel de Allende and Oaxaca City. It has easy access from the highway and a very secure parking lot. Their suites have full size refrigerators, 2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for eating in. We've stayed at many Staybridge Suites in the United States and this one in Puebla Mexico seriously beats them all. The suites are always immaculately clean and have large windows. The beds are comfortable and the bedding is high quality. We appreciate that the bedrooms offer blackout shades. My older son loves the small gym and I appreciate the spacious laundry room. We generally pay $2400 pesos per night (which includes the 19% taxes) and we always opt for the westerly mountain/volcano view which constitutes about $400 pesos extra. ($2000 + $400 additional). This offers a view over the parking lot and of the famous Mexican Volcano Popocatépetl, which is from time to time smoking somewhat ominously. There is a Starbucks and a Toks restaurant within a 3 minute walk from the Staybridge--they actually share the same super secure parking lot. The staff has never been overly friendly, but they've always been extremely professional.

I only thing that I, as a mother, don't like is the relatively low walls on the outdoor terraces.

The staff were extremely attentive, professional and accommodating. Without getting into details, my wife had a medical emergency (life threatening) and the staff made us comfortable and were able to deal with the situation and made it easier to deal with. The manager sent us off with a care package, very thoughtful. Definitely recommend a stay at this hotel.

The breakfast was good ans sorted of all types of a natrion. The whifi was excellent could used it all over inside the hotel

Ive tried to used my IGH number to get the point but i was told because i booked thru booking this is not possible,even ive stayes there for a few times the past two months i could not get the points.

The room (121) was excellent and had a huge private balcony. Very friendly staff. Good hot breakfast.

The hot water in the shower was actually lule warm and the grout had mold.

Wonderful hotel! The beds were very comfortable and it was quiet in the room, despite the hotel's location near main roads. Parking was secure. Kitchen was very well equipped, including with stainless steel cookware. We especially appreciated the central air and heat.

Nothing...everything was fabulous!

Great breakfast and super location - comfortable to navigate with accessibility to one of the good restaurants in the area TOKS and Bohemia

The rooms were great. The beds were so comfortable. Breakfast was excellent Friendly staff, quiet rooms.

We found no negative aspects to our stay.

Location, room size, very comfortable bed and pillows, the kitchen

The dishes were dirty. Breakfast could be better and more variety for kids like pan cakes or waffles

Great Staff,Comfy bed, Good Water Pressure in shower. Good kitchen area.

Not walking distance to very much when staying extended time. Tiny patch for dog area. Ridiculously expensive dog fee.

Big room friendly helpful staff,good breakfast. Also liked the "Social Light Dinner" on Tuesday thru Thursday.

Most ridulously expensive pet fee we've ever experienced in Mexico $950 mxn per day.