The whole experience was outstanding. The staff was very kind attentive and respectful. Kevin the manager was very friendly and extremely helpful giving us good advise and making sure that our stay was meeting the top standards. The food was also excellent and well presented. We did not try the spa or the gym because we ran out of time but they looked good. Going out with the Kayak in the reef lagune was really great. The pool looks amazing and well designed around its environment The hotel architecture is truly in tune with the local traditional way of construction and blends in effortless with the surrounding. The hotel complex itself is in a paradisiac setting. To Kevin suggestion we went to a snorkelling tour on the lagune with a lovely lady called Emily. It was again an amazing morning. So many colourful tropical fish and corals of all sizes textures and shades…Also a lot of walking opportunities in the nearby hills or along the beach … We noticed some family with you g children. The place is very safe for any age group. Couples will find it very romantic and group people very exciting for the numbers of facilities ..,Our bungalow on the beach was also a real gem. Very private but close to the main hotel. It is a very large accomodation with a super comfortable modern designed 4 poster bed beautiful large ensuite and timber deck patio overlooking the sea. A beautiful vacation that we will remember for long time.

Nothing. It was all fantastic

The Sheraton Deva is a luxury resort and meets all the criteria you would expect from a first class spa and golf resort. The location on the beach was terrific, the rooms were very good and the pool immaculate - the grounds were beautiful with lots of bird life. Breakfasts were a smorgasbord and had everything you would imagine. The staff were very polite and helpful. There were many hiking walks to be taken in the area.

The Reef restaurant had a limited menu at dinner and the food was only average and expensive - this is definitely something that could be improved. The hotel is expensive but not more than you would expect to pay at this quality of resort. The manager of the restaurant had a lot of anger issues in dealing with the staff which was both amusing to watch in a Basil Fawlty kind of way but also rather off putting to see someone manage their staff like this.

The location and buildings were beautiful. The staff were very friendly and on most occasions very helpful. The rooms were clean, comfortable and pretty well equipped. All the meals we ate at the Reef restaurant we thought were excellent, especially the dinner buffet.

Less attention to detail than you’d ideally expect from a 5 star resort. Tea/coffee facilities in room were minimal. TV didn’t work that well. Air con in our room broke and we had to switch rooms. And most disappointingly, for the duration of our stay the swimming pool was unexpectedly closed for maintenance.

The Melanesian Architecture provides a great 1st impression . We appreciated being given a resort map & good overview/induction of the resort & facilities on check in .The Oceanfront rooms quite & relaxing . The interiors are tastefully decorated , spacious ,comfortable, well furnished .There is good indoor outdoor flow from room to deck with lounging furniture & table & chairs. . The bathrooms are luxurious and toiletries are provided. Pool area has plenty of umbrellas & loungers. The pool water is not overly chlorinated and a pleasant temperature .Close to the beach is a furnished shady area to relax under trees . Beachfront restaurant is very appealing . Reception staff are helpful & friendly . Breakfasts & pizza's are delicious, extensive range of deserts at the buffet. Enjoyed the golf cart rides back to our room at night .

The beach is pretty , lagoon is weedy & we didn't think it was great for swimming . Athough we were assured the snakes in the water & beach don't bite we found them disconcerting . The lighting at night from the main building to the ocean villas isn't good & paths are not clearly visible in the dark so best to take a cart back. There was only 1 teabag and no milk in our room but were quickly provided on request. The room wifi was unreliable ,we were given an alternative connection which was very stable .

Literally everything from the start to the end of our stay was beautiful! Staff was very welcoming, room was beautiful, views were stunning, we stayed only one night but it was with sadness as literally we didn’t want to leave! Everyone was so nice and I love it when all staff say hello to you, it’s a small detail but it makes you really special! Everyone was smiling seemed like they enjoyed working there! We didnt stay in bungalov, we had a classic room with the garden view and it was also very special, it felt like we are in the jungle! We also saw that it was very family friendly hotel, however it didn’t bother us (as a couple) at all. Literally everything was great! WE LOVED IT and if ever we would come back for sure we would stay longer!

I know it’s Sheraton however dinner buffet I would say it was a bit too pricey. We finally didn’t choose it and went out (luckily we had a car as the closest restaurant was 7min by car). We had breakfast buffet and it was okay, but for person with so many allergies like me, it was once again too pricey since I couldn’t eat 80% of things over there.

What a gem! Surrounded by nature and walking trails. Will definitely be back!!

Restaurant a bit pricey.

Beautiful place, stunning scenery and great facilities. Peaceful and everything you need to have a relaxing time in a beautiful setting. We’d really encourage grabbing a hire car (the drive is super easy) as it gives you more flexibility to explore, you can hire bikes at the resort and we saw people cycling to Poe but if you want to do the 3 bays walk or grab some supermarket supplies then you’ll be needing a car. We didn’t use the pool but it looked lovely, the beach is great for swimming. We were in the furthest bungalow and loved it as we like peace and quiet. It was (at most) a 5 min walk to the main restaurant, easy and great for walking off the buffet! Some great walks available from the resort lots were super easy and chill. There’s horseriding next door and kayaks/stand up paddle boards available too.

Food choices at the resort are a little limited (but delicious!) head to Poe for lighter snacks/lunch and the small supermarket in Bourail - get a hire car!

A beautiful site, in the middle of a nature reserve with lots of birds. The staff was extremely friendly and accommodating, without exception. Speaking French is clearly an advantage. The hotel is very luxurious for New Caledonia, but you should expect a different standard than usual for a 5-star hotel. It is true that the prices in the restaurants are high, but that's not unusual (food and drinks are also expensive in Noumea).

The only thing that bothered us was that after a rainy and stormy night, the pool wasn't cleaned, although there would have been more than enough time in the morning. So the pool remained full of leaves and also the temperature was always very cool.

I travelled with my finance and family, and this Sheraton didn't disappoint. The beauty of this Sheraton is a combination of the uniqueness of the property, the lovely fresh food on offer and the staff. Everyone was incredibly kind and helped us along with our attempt at using French, the breakfast buffet was fantastic and the lunch by the beach was fantastic. The golf course is long and difficult but the more you play it the more you enjoy it. The facilities are a bit tired but nothing that will impede on your beautiful stay, can't wait to come back!

The wine was very expensive but I believe a lot of it is imported in from France, the facilities were slightly jaded and it was a bit difficult to get room service sometimes but the resort did their best with the staff they had

Very relaxing and chilled out vibe. The staff were all so helpful, gracious and friendly. It was away from everything which is what we were looking for to unwind. The breakfast buffet was exceptional. Hard to find anything missing from their offering. It’s a large spaced out property - we enjoyed our walk from the main reception/dining/pool area to our room - helped us walk off our food! There were always golf buggy’s and staff available to take you anywhere around the resort. Our room was very spacious and comfortable.

Temperature of the pool was on the cool side (but not the end of the world) and closing time of the Sands Beach lunch restaurant (which was excellent) was 2pm - 3pm closing would have been great.