The staff are wonderful, always smiling and greeting you every morning. The new building is better compared to the first-floor rooms. There are only five breakfast options included with the room, outside these choices costs extra.

On our last day, there was a sewer issue that caused a leak on the floor of our toilet. The staff informed me that they were working on fixing the problem. My nephew’s room on the first floor also had a sewer smell. We were supposed to move to a room on the first floor, but the smell was unbearable and unhealthy, so I waited in the lobby for 3 hours. It was quite an uncomfortable ordeal. The Wi-Fi was very slow, often showing only one bar on my phone. Even during non-peak times, the speed was insufficient.

Location and staff was friendly

A little bit old

The ambience was perfect with friendly staff

The Air Con was excessively noisy

Typical Filipino breakfast, nothing exciting.

With all the rooms that are empty, they put us with a view of construction! There only for the night and upgrade or whatever to not see that and hear construction noise.

Location close to Bacarra

Poor bathroom lighting. My sister felt something (a spirit) in the room. The beef tapa that people are raving about was not what I expected as tapa.

Every day, the staff welcomes us with warm smiles and cheerful greetings that vary by the day. I also love the location—it's conveniently close to our family's house in the neighboring town.

The complimentary breakfast only offers four options: tapa, tocino, bangus, and longganisa. After four days, the limited choices became a bit repetitive. There are additional options available, but they come at an extra cost. The fruit plate is an additional cost, but it is the same every day, consisting of apple, banana, and mango. The bathtub in our room made it challenging to use the shower. I'm a tall person and always practice extra caution for risk of slipping. I can't imagine how difficult it would be for a shorter person. I highly recommend updating the room with more modern furniture, bedding, lighting, and newer towels. Also, the Wi-Fi signal in the room is weak; I had to sit near the front desk everyday to get a better connection. The sliding door lacks a screen, so opening it to get fresh air invites bugs and mosquitoes. Additionally, the door is not properly flushed to the tracks, which causes it to rattle during earthquakes, like the one we experienced on December 4. This made me feel nervous and scared, as I haven't experienced an earthquake in years.

Staff are always smiling.

The location is fair though infront of it was a gasoline station. The rooms are fine not great. It’s a bit old and it’s updating. The walls are pealing. The food for breakfast is ala carte only when they have a big group only then they have a buffet. The staff in the food area needs more training to be attentive. They seems to be in experienced so the sense of urgency needs improvement. For the value for the place I think I overpaid I did got a presidential suite when I requested for a bucket of ice they charge me of P 20.00 though it’s just minimal amount however it was shocking in my part as it’s my first time to get charge for something that I can get for green in other hotels. We ate at the bar and my niece saw a big rat walking on top of the decoration linens. In shock but the staff seems aware and just ignore about it. If there is a rat the chances of infection on the good is very high.

We are required the security deposit. However security deposit was no refundable because they could not locate my deposit.

nature

it’s with the gas station

They are very responsive in communicating. The staff were genuinely nice.

It doesn’t look like the pictures. The room is old and truly dated and way overdue for a renovation. A fresh coat of paint can go a long way. The AC is old and was quite loud so we had to turn it off.