Location was great since its near pretty much anywhere we wanted to go to like coffeeshops, restaurants, zoo, etc. And its pretty chilly. We also got a great view. One of our rooms had a bad internet connection though. We waited for hours for it to be fixed but ultimately was told they can only fix it in the morning. Had to request to be moved to a different room where there’s wifi, thankfully they have an available room although different and smaller from the one we booked. I noticed that the floor wasnt properly cleaned since I was barefoot and my feet turned black from all the dust it accumulated. Breakfast had very limited choices too. But other than that it was okay. The location is pretty good

It's homey and value for the money. The staff were courteous. I asked for a birthday complimentary for my husband and they did a wonderful setup (video greeting and towel/balloon setup on the bed). Even though the suite has only 1 bathroom, I like the fact that it can be accessed through 2 doors (1 from 1 of the bedrooms and 1 from the living room). Lots of cabinets as well. Sofabed on the living room is also good! Breakfast selection is good enough.

Drainage of the bath tub and lighting in the kitchen could be improved. Also, downside is the pool (heated for the kids pool) and playground is far from the hotel but they have a shuttle service to and from it. Wifi connection is interrupted at times.

The staff are very welcoming, warm personalities and keen to details. I also requested if we could check in early as I have 2 PWDs with me that were coming from a long drive. They acommodated our request which I really appreciate the most!

A very minor one. Our AC in the room seems not cold enough. I did ask the reception to send someone to help me fix the AC. They were prompt with my request and a technician came right in, in just a couple of minutes. However after properly setting it up, we were told to just wait for it to cool the room. However I guess the AC isn't just strong enough or could be the unit is just old. The ones in the living room is more colder so we just end up opening the door of the room expecting to make our room cold too.lol. Although I could have reach the reception again but it was already late and we wanted to retire to our bed.

Check in was a breeze. Ken and Risa were very kind and accommodating on all our needs and inquiries. The buffet breakfast was nice also and especially because you have a very kind and accommodating staff like Robert. He took care of our needs during the breakfast buffet. Really sweet and polite. We very much appreciate that we got upgraded from our 2 bdrm suite to 3 bdrm suite which made us really happy. The room was superb and my sons particularly enjoyed the view from our balcony. We also appreciate the room with view that we requested and was given without any hesitation. We will surely come back for a 2nd staycation. Well done Crosswinds Resort Suites!💖

Internet access may be improved and would love to have some TV channels to go with the huge TV sets in the room also.

I like the ambiance. The area looks like I am in Europe because of the architectural designs of buildings and the balance of buildings and trees around. It is also quiet and secured. The rooms are nice and clean and provides us view of the outside.

Basically the property is beautiful but some minor little details that the small plank dividing the room and sala in our suite is broken.

Super friendly and helpful staff. Speedy service from the technicians when we had issue with the internet and air con. Within the Crosswinds compound with lots of eateries. Delicious plated breakfast. Spacious rooms.

Unstable internet connection. Loose faucet connection.. Can't adjust shower head. No remote for air con (had to control it via the circuit breaker). Quite far from Tagaytay proper.

I love the place and the view; it was so relaxing, and it felt like you're in another country. Also, their breakfast is unique as they served a typical filipino food yet it taste good.

The elevator was to narrow and there's only 1 elevator available in the hotel. Also, the keycard was broken and had to be fixed, but overall, we still had a pleasant stay.

The room was extremely spacious. The air conditioning was great. The room has a balcony too with great views. Due to the property being located on a hill, it's always windy and pleasant. They have a shuttle to take you around the property.

Language was a little bit of a barrier. The breakfast spread wasn't too great

The staff are friendly and very accommodating. The hotel is clean and the whole place is truly beautiful. Highly recommended and will surely stay here again!

This is not related at all with the hotel stay. The weather was bad during our trip which limited our time to explore the other restaurants in the area. (We still managed to dine at 3 restaurants 'though!) However, probably the shoe "rug/pit" (made with wooden frame) on the middle of the entrance when it is raining could be changed with something safer and would not make a guest trip as they walk inside or come out from the entrance. But overall, we really enjoyed our first stay at Crosswinds!

Everything! The room really smells amazing to the point I have to ask the front desk what room spray do they use and I want to buy one! The view is amazing! The cleanliess, the bed, the towels, the staff, the security… EVERYTHING!

I just wish there are 2 bathrooms in the room.