The Manor Hotel is a long standing family hotel in the best neighborhood of Kigali, we have been back many times and it's like a second home to us. What we love most is the relatively large pool & cozy terrace that is also popular with families on weekends, the very authentic and tasty cuisine with many options (Indian, Italian, Chinese, and convenience snacks such as burger & chips), and Kigali's best outdoor gym with fresh air & stunning views. The Manor also regularly has some live music, some traditional dance and other events. It is equally a perfect hotel stay for business travelers and for families, as you get a perfect dose of both quiet space and entertaining activity on the premises. The neighbourhood is extremely safe and very quiet, and one of the best areas if you like doing quiet walks in the morning or evening. The hotel also features a business center, a hair salon, a meeting room, or a TV area if you like to just enjoy a drink and watch the news or sports. The owners, the staff, and guests at the Manor are always such wonderful people and you get the family vibe. In my view, The Manor has one of the greatest atmospheres and the absolutely best VALUE for MONEY in Rwanda and that's why we keep coming back and can always recommend it.

The food could sometimes come a little faster :)

I liked the serenity. It’s wonderful. Great view, great location, wonderful room size,

I did not like the floors in my room were old carpet. It had a distinct smell. Not bad smell just old smell

I liked that the room was spacious and had a private balcony with beautiful views of the city. The hotel organized an airport pick up and drop off for me which made things easier. Check in was also smooth. The staff are amazing and pay attention to detail. The hotel also has a vibrant gymn and aerobics sessions. Gymn fanatics would feel at home.

The telephone wasn't working in my room throughout my stay and I had to walk downstairs everything I needed room service.

Great value for money. Management team very cooperative and hotel staff very helpful and accommodating.

not applicable

I had a wonderful experience at the Manor Hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! and the Best view from the hotel. Golf club is straight away on the front of the hotel. inshort it was a good experience.Thank you! Will recommend to my colleagues!

Drinking water in the room, gym, and staff were helpful and flexible with check out time, location,

No lift to upper floors, can hear outside music so maybe the room is not sufficiently insulated, so many stairs from entrance but was otherwise a good room

I loved the customer care I was offered by the staff. The food was great and we enjoyed the pizza. The hotel has great views of the Kigali city and it was quite which I loved.

The hotel environment was lit,it in a good location

Not keeping my reservation,I reserve a room and it was give out before I arrive at the hotel which prompt me to take another room

Location was awsome in heart of kigali, beautiful place. and the breakfast was as i am at home. lovely stay at the Manor hotel. Thanks for your honor. i will for sure suggest my friends.

Nice place to stay, great view over the city and very friendly and helpful personell.

The initial room did not match the specifications but this was solved the next day appropriately.