The property being new, it shone. The wall hangings in the room are unusual, different from what I have seen in other hotels and beautiful. The staff is very good, sincere, and efficient. The food is also good. The view from the room is good, if you look up or straight.

The room that I was allotted in, hadn't been cleaned before. The bed linen and the floor was dirty. There was no hand wash in the toilet. There's no fridge, no mini bar in the room. The last order one can give is at 10.30 pm, so, there's nothing to handle the odd hour hunger pangs. The restaurant is on the second floor, no lift. Houseflies are an issue.

Great location, beautiful view, surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roof top restaurant with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Every room has a balcony although small but that's a good point. Cleaning is good. Location is good as hotel is at good height and nice view. Open restaurant is good and has nice hill view. NO bar and serving of liquor.

only few indoor games are available due to space constraints.

The best part is their restaurant and food it is great experience .The view is ultimate. The staff is very polite, cordially and ready to serve at any time. This is the value for money I must visit the Sanawar Heights Kasauli again to chill out.

We stayed two nights. Had a very pleasant stay. Rooms are good size and clean. Staff are really friendly especially Aman at the reception helped us by booking our train tickets. Breakfast buffet is not extensive but freshly made so was good.

Bed mattress was too soft.

Prperty is new and elegant .Staff is very politeand cooperative.Food is excellent only there is no enough plane space to moove no activities solar system to provide hot water was not working though staff provided us a hot water bucket. Good for room stay .

Very impressed by the hospitality of sanawar heights, The staff was very kind, The food taste and quality was also great. Plus the views from the roof top restaurant is cherry on the cake. Nice rooms and services. Waiting for next stayover.

Great property and good food. Helpful staff

Cleanliness and location

Lovely stay, very kind and helpful staff, lovely view, beautiful room, food was awesome and easy accessible location

Location

Everything good but no other facility. Still ok