Staff was friendly and professional although the reception staff when we checked in wasn't that courteous or friendly. The lady who started the night shift at the reception was very professional and friendly. Food is ok to good - this hotel was just a stopover for us before we started for the desert camp. The staff who served us dinner and breakfast was polite and always had a smile on his face. Rooms are good size and have everything you'll need. The location is the best - river and mountain views are breathtaking.

Nothing specific . There's not much to do in the vicinity because the place is remote.

Was a good stop over for us,2 hours out of fez The pool was very nice warm and interesting Breakfast was really good There were some female staff really nice to see

Was very OVER Priced For such a new hotel not every thing worked in pool The food was disappointing for price Wine ridiculous compared to other hotels No atmosphere as only 2 guest could afford it

The hotel is located right by the lake, with no other houses around. Most peaceful place in Morocco I've visited. We were the only guests therefore we had the whole mountain and lake for ourselves. That's a treat. The hotel is brand new (with a history goes way back though), beautifully decorated, super clean and offers 100% comfort. Staffs are extremely friendly, attentive and informative, shared a lot of knowledge and information with us and in the mean time made us feel like home. We enjoyed every minute of our time being here and it was surely an unexpected highlight thoughout our whole moroccan trip. Though it's not right on the touristic route but totally worth it to make a short detour and spend one or two nights here.

Nothing. Everything was perfect.

Wonderful hotel right opposite to the Aguelmame Sidi Ali lake. It's very peaceful and quiet. The hotel decor is beautiful, spacious lobby and dinning area. The room was very nice, had view of the lake. Service was good and food was excellent.

The hotel is expensive, provide 1 litre water, one coffee capsule, not enough for 2 persons. They charge a hefty amount for anything extra if you ask for.

Stunning location, the room was comfortable. Jacuzzi in room was a lovely way to relax. Swimming pool never busy during our stay so often felt like we had the place to our selves. After the first massage we opted for another a great way to relax as a couple. The food was great and the service was unquestionably one of the best during our road trip across morocco. Great walks around the area too. Half Board was a good option for us as there is nothing for miles!

Beautiful location halfway between Chefchaouen and Merzouga; wonderful setting and natural surrounds in ±2000m above sea level; main building and rooms have a look of a log cabin or alpine chalet; beautiful spa and pool area

My stay was absolutely delightful. The staff's warm hospitality, exquisite food, and the sheer beauty of the rooms and surroundings made my visit truly unforgettable. Thank you for creating such a remarkable experience!

Nothing!

Beautiful details and every amenity a reasonable person could imagine.

Portable fans in the bedrooms would be nice.

The hotel is fantastic.

Nothing

the staff is wonderful the hotel is very clean a very good stay

Rien