Breakfast buffet was wonderful with eggs cooked to order. Room was spacious and spotless. Pool and bar area is very pretty. All the staff were extremely warm and hospitable.

Hotel was great for what we needed (stop-over between Chefchaouen and the desert). Room was very big and bathroom was nice and clean. Staff were friendly although in most other hotels the staff were able to speak better English, but we managed. Would stay again if we came back to that area in Morocco.

Dinner buffet was mediocre and overpriced at that. Little offer (maybe because it was low season), but also not too tasty and cold. At 20€ I expected more. Also breakfast buffet looked nice but was a bit underwhelming. They did make us a good omelette however. Maybe I was expecting too much (we have enjoyed some very nice breakfast across the country).

Excellent customer service everywhere, numerous team of people ready to help you in restaurant, reception, etc. Delicious dinner, very good breakfast, clean, tidy and specious room. Big car park. Quiet location despite direct access to the main road. All the women were given a morning rose - that was a nice gesture for the 8th of March.

The group of guests who behaved as they were alone in their private property, however I understand reacting may be a challenge for the staff.

The property was beautiful. Completely renovated, the facilities were excellent. Pool was so nice. The staff was amazing, so accommodating and friendly. We arrived as a short overnight stay on our way to Merzouga. This was the perfect place to stay to break up the drive from fez. The rooms were so nice, the bar was stocked and open, and dinner was delicious. Breakfast was also included and was great. Wonderful place to stay, especially for the price. We couldn’t find anything similar in the area. Highly recommended Hotel! The bar was full, they had wine and beer and cocktails. Rooms were clean, the bathroom was very nice and the showers were great. It was good to have room to stretch out. I can’t say enough nice things about the staff, they were very friendly, helpful and easy going!

The beds were fairly firm but it was not a big deal. Totally worth staying and would stay here again.

Accomodations, Cleanliness, and most importantly, customer service. Everyone I came in contact with was always very helpful and friendly. I wish I remembered all of the names. To name a few, Assad who was very attentive to my needs and making sure everything was good. Aziz and both Rachids, as well as all of the other people at the service desk and the restaurant were very friendly and helpful at all times. They exceeded my expectations. I would like to be back in the near future.

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Excellent stay on the way to Merzougha! Would thoroughly recommend to families flying in late to Errachidia from Casablanca. The hotel is a five minute taxi from the airport, so the whole family were in bed within 30 minutes of landing. Great, clean amenities. The front desk even connected us to a trustworthy local car rental company who brought the car to the hotel before driving down to Merzougha.

Truly exceptional service and outstanding hospitality—from the security guard to the porter, the receptionist, and the waiter. A thoroughly pleasant experience and an oasis where you can truly feel at ease. High standards, good food (best to opt for Moroccan dishes), a quiet property, and a secure (huge!!), guarded parking lot.

The property is well kept and clean. Modern facilities. Friendly and welcoming staff.

We had two separate stays at Kenzi Rissani and booked different rooms. When we stayed in the rooms on the first floor, I was waken up in the morning by guests moving furniture from the room upstairs and children running in the hallway.

Staff were welcoming. Everything was VERY clean and comfortable. Quiet. Attentive staff. Convenient location and late check out was a bonus. WiFi was very good.

Tea, coffee and a kettle in the room would have been good. We got a kettle after asking but no cups!

The accommodation is stylish, very comfortable and exceptionally clean. Breakfast was plentiful and tasty. The staff really help to make this a perfect place to stay, all were very helpful and friendly. Thoroughly recommended.