The Hotel was excellent, the staff were so very efficient polite and helpful. We didn't eat in as we had made prior arrangements so I can't comment on the food and beverage service, although from what we saw it looked a very good standard. The room was clean, tidy and a good standard of decor which made a very welcome change to recent hotels that we had stayed at. The location was perfect for our requirements and the local transportation services were very reliable.

We don't really have any dislikes, but I would say that the lift buttons are very sensitive so don't press to hard because they will not respond.

Staff - very kind and profesional, rooms- very clean and comfy and good A/C unit, location - above the biggest and nicest mall in Cibinong some say from Bogor, food - a diversity of food very tasty, services - lot's of services, I tested the romantic dinner and was above my expectation a lot of good food, the person who served us(Yoga) very attentive, atmosphere and everything was perfect.

No airport shuttler provided, not even paid one and the response for that request was done only in the day of arrival when I already arrived at the airport in Jakarta :| not a big problem they don't have shuttler but let me know before handed not in the day of arrival when I am already on plane or almost landed :)

- Nice and friendly staff - The swimming pool - Clean and neat

- The bedroom cleaning schedules were a bit unpredictable, ranging from 9:30am to 2:30pm

Staff were attentive to all needs and always friendly

Lack of shelter in pool area needs more greenary

parking area should not be on 7th floor. it was really hectic to park your car on 7th floor. it should be on ground or 1st floor.

I’ve stayed here multiple times now, and the staff is wonderful. Everything is always clean, and the room service is an incredibly good value.

No complaints.

Great location, friendly staff, good rooms.

Nothing everything was as expected or better

It’s location and link walkway to a mall

The room aircon temperature could not be adjusted

Food n beverage

Water heater not function well ...

Connecting to Shopping Mall

AC is hot, i think they are rarely vacuum the bed and duvet make me itchy