Bed is very comfy. Hotel is clean and quiet. Pool and hot tub are added bonus. We even enjoyed a “private” hot tub with our group of 7 in the fitness centre.

I enjoyed the continental breakfast but deplore the amount of “disposable” cups, bowls, and plates that are used at hotels that offer these services. I noticed the plates were paper, not plastic, but there was no bin to sort for recycling. How could considerations of our environment become a higher and visible corporate value? I’m sure customers would value your investments in the future of the planet.

Our room was good. Beds were very comfortable. Bathroom was a nice size. Breakfast was fine. The best part: real cutlery +++.

Our reception experience. We hadn’t pre booked thinking we might be able to get a good price since it was off season and a week day. We couldn’t. When I said I that I would book on line, the reception was pretty cool. I spoke to another couple of travellers who also had felt the same. The rest of the staff was wonderful, and the morning receptionist was pleasant.

We spent 4 nights in the jacuzzi suit with our two younger children. Was an extremely great price, kids loved it, and staff were great!

The “hot” meal at breakfast could be alittle warmer but still had a great selection, coffee is pretty darn good for hotel coffee also. Also not having an elevator is a down fall. Took alot of back and forth trips upstairs to bring all the luggage to room.

Loved the jacuzzi room, great layout, fireplace and jet tub in the bedroom. Pool and hottub are nice. Very reasonably priced and great for a little romantic weekend. Pool temperature was perfect. Breakfast was pretty darn good. There were pancakes, omelettes, potatoes, bagels, toast and bacon, as well as a lot of other cold options and fruit. Unique hotel design.

Nothing

The rooms were very comfortable and quiet. The staff were very helpful with any questions we had about the area. We were served a delicious breakfast in the morning when we left - it was very well prepared and our kudos to the lovely lady who was cooking, serving and ensuring the food was regularly topped up. I would highly recommend staying there - it had a nice ambiance.

A few of the things that could have been plugged in (mini fridge, lights, etc) made it a little difficult to get behind the furniture to plug them in. We left them as we were only staying one night and it didn't really affect us, but thought you should know.

The staff was very attentive and helpful. When we arrives with a lot of luggage and packages that couldn't be left in the car, the front desk clerk switched us to a ground floor room because there was no elevator. He also offered to help transport our items. There was a faint beeping sound, like a low battery warning, in an adjacent room. The maintenence person and front desk clerk immediately came to listen and went looking to determine its cause.

Everything was great.

The breakfast attendant was exceptionally helpful in identifying what foods had gluten (most of them) and checking on others to make sure they actually were gluten free. He went above and beyond. I don't know his name but the date was Sunday, October 22, 2023.

My son and I have an allergy to gluten and the food selection was poor for gluten free choices. All they had was yogurt and bread (with no dedicated toaster for gluten free bread).

The location was perfect for any movement in the city, the hotel was clean including my room.

I booked my hotel on Booking app as I have the habit, it seems like the associate in the reception had an issue to find my reservation, but after providing her with my confirmation number she finally found out about my reservation.

Clean, beds were comfortable. We were able to get in early which was great because we had a wedding at 5 so we had time to freshen up.

Although we did get in early had we not we would have had to rush to get to venue on time. I think a 4:00 check in is too late. $175 a night is a bit much. This is why hotels are losing business to airbnb

It was a nice stay until I was overcharged. Still waiting for a refund.

We stayed here 7-19 thru 7-19 through a Booking.com reservation.. The hotel put a hold on my card for incidentals, of which we had none. It turns out they charged me $205.50 US in addition to what I paid through Booking.com. I have called the hotel and spoke go Carol who said it would be returned to me. As of today, 7-29, it has not been returned to me.